Answering the switch board and forwarding calls to the relevant staff member Daily checking of the Nairobi.admin email address and forwarding emails as appropriate Distribute incoming mail and prepare outgoing mail to be delivered or posted Sending and receiving courier items Administration: Accommodation bookings in Nairobi for staff and visitors; ensuring that all staff and visitors are advised in advance of where they will be staying Booking airport pick-up and drop-off for visitors Issuing a temporary phone to visitors, if necessary; ensuring that it is returned when the visitors leave; ensuring the asset issue form is signed for phones