RHB Banking Group head of group business and transaction banking Jeffrey Ng KUALA LUMPUR: RHB Banking Group has introduced Smart Interview, a virtual feature which forms part of RHB Financing (SME) Mobile App. The bank said the new feature, which is the first in Malaysia and Southeast Asia allows small and medium enterprise (SME) customers to complete financing applications, which include interviews and site inspections virtually through their mobile devices. Smart Interview utilises facial recognition technology and draws upon various technological innovations embedded into the existing RHB Financing (SME) Mobile App to provide an alternative to physical interaction. RHB said the latest version of the App had also been refreshed with additional features such as integrated MyKad checks and API data matching to enhance fraud detection and customer security.