Roanoke hoping to RESET recent violence with new engagement team RESET stands for Rapid Engagement of Support in the Event of Trauma Published: Updated: Tags: Volunteers work to combat violence in Roanoke ROANOKE, Va. – A team of volunteers working to combat violence in Roanoke say there isn’t just one solution. The RESET team is comprised of former police officers, mental health professionals, doctors, and business owners formulating the different solutions to the violence problem. “A lot of them are overwhelmed. A lot of them are scared.” Decca Knight, RESET team RESET stands for Rapid Engagement of Support in the Event of Trauma. The group of volunteers was organized in Fall 2020 after the Roanoke Police Department received a grant to hire Lloyd Merchant as coordinator.