“The one that really hit with me is the robocalls,” said bureau executive director Rosalind Scott. “It seems like such a little thing, but I tell you we have had lots of people calling us terrified that they’ve been told by a robo-call they will be arrested, fined or be put in jail.” While they come in many forms, robocalls most often use computerized auto-dialers to deliver pre-recorded messages claiming to represent government agencies like the Canada Revenue Agency, utility companies and the police. The scammers try to get personal information, credit card numbers and even cash transfers and gift cards from their victims.