Accountable to: Command Centre Leader Purpose of the Role: The Scrum Master plays a crucial part as he/she is responsible for managing projects, task deliveries, resource planning and prioritising accordingly with the team members to ensure the success of products delivery. Key Responsibilities: Responsible for coaching agile methods and providing support and facilitation to increase velocity and team productivity across the Scrum Team Identifying risks, dependencies, and impediments, leading the team and business in finding a solution Coordinating with other teams and functional partners, and actively escalating when needed to ensure resolution Keeping a pulse on needs and insights from stakeholders and other initiatives,