Calendar and then the regular agenda. Would you like to present the consent calendar . Yes. We have limited performance from venice pizza. We did not receive any complaints for that location. The Police Department signed off with no issues, very basic conditions. We have hockey haven at 3625, going for a billard permit. This is in the outer richmond, so therefore theyre both on consent. Great. Any questions . All right. Can i get a motion to approve the consent calendar . I make a motion to approve the consent calendar. Is there a second . Second. All right. Made and seconded. Commissioner frost, commissioner lee, commissioner bleiman, commissioner caminong, commissioner perez, Vice President thomas. Thank you. And now the regular agenda. Okay. So on to regular agenda, the first item is for pandora karaoke, place of Entertainment Permit, these folks have been operating with a poe, pandora, just a couple blocks from the location for quite some time. Theyre just moving and expanding. Here to talk more about it, go ahead guys. Good evening commissioners. I have the pleasure of being with tim choy, one of the principle founders of pandora karaoke. They operate a very popular karaoke place and recently had the opportunity to relocate to 50 mason street into a building being renovated, still has some construction being done currently. The original model was a restaurant type 47. And karaoke lounge. The newer model will be a bar karaoke lounge with 15 rooms and have windows on the doors so theres a lot of transparency. In addition, there will be survivance cameras monitored by their security. Were going to adhere to the security plan we have adopted one. These folks are seasoned veterans and know how to manage their club very well. Well follow the Good Neighbor policy in current form and should it be adapted or split, well follow it to the letter of the law. We are open for questions. Weve done a lot of outreach as you can see in your packet. We have also we found a formula that works for this business is they have gone out and reached out to the nonprofits in the community and partnered with a lot of events that raise revenue that goes back into the community. You can see theyre very popular. This form has worked, theyre really, really happy to stay in the tenderloin in which theyre known as a good operator. Very effective. And were here for any questions. Tim can answer anything operationingly. Any questions from the commissioners . I do have a note of Public Comment. I dont think there are any questions from the commissioners, so thank you. Ive got a card for Public Comment from michael noltey. Anyone else . All right. Two minutes please. Can i have the overhead. Im the executive director of the alliance for a better district six. On the overhead is the Good Neighbor policy. I think its very important to know when you have an established business and they do follow the guidelines, that if we want them in san francisco. And at circumstances they have to be relocated, its not their fault and we want to keep them in business. Im not sure if we see in the packet, i wrote a letter of support. I think that not very often do i write letters of support because we normally have problems with Business Owners that basically kind of want to pull the wool over the community and just want to do what they believe is get a Liquor Licence and Business Licence and whatever the kind of licences they believe they dont necessarily get the right kind of people in the community to get the permits for them. In other words we have like a special use district north market special use district and people trying to get Liquor Licences and theyre not allowed. And it makes it very hard to try to keep up with the letter of the law. And a lot of times we have to educate the Business Owner that they went the wrong route to try to get a businesses. In this case they do all the right things and continue to and we support them and we wish you give them their Entertainment Permit. Not only have they done all the right things, they continue to do the right things and have become a role model for other Business Owners. Thank you. Great. Thank you. Any other Public Comment on this item . All right. Commissioners . Through the permits, its an ongoing operation, i dont have any problems and i dont think we have heard problems from pandora. You have an impressive collection of letters. I motion to approve permit. I second. Just to be clear, with pd conditions. Yes. Commissioner frost. Commissioner lee. Commissioner bleiman, commissioner perez, and Vice President thomas. Aye. Its passed, congratulations. Okay. Last permit application of the evening is for underground grill kings at 2543 noriega street, the outer sunset, a place of entertainment, also a karaoke place. We do have some limits from pd that are being recommended for hours of entertainment for this location. And so let me just pull those up. Sorry. Back of your file. It looks like pd is requesting entertainment be limited in the following ways, sunday through thursday end at 11 00 p. M. And friday and saturday end at 2 00 a. M. And so just to give you a little bit of background, underground grill kings was in operation doing karaoke without a permit. They are coming into compliance. They had had some neighbor issues and some issues with pd they have been working on resolving. And we do also have a letter of note from supervisor katie tang in your file to take a look at, she is requesting some hours limitations. Hers are a little more sten get, shes asking for 11 00 p. M. Stop and 2 00 a. M. For friday, saturday, sunday. They did get a good deal of signatures from supporters of theirs in the files as well. So ill just let the operator speak to you directly so you guys can come up here. Danny mak and yan wai chan. Hi. Yeah, so we were operating without a permit because i didnt realize we needed one. Were new to doing business, its our first business. Were happy to work under those conditions that maggie has pointed out, the hours we could do monday through thursday to close at 11 00 and weekend keep it at 2 00. We have a lot of supporters from the neighborhood, too. We want to provide a safe and fun social space for the community and we have we currently have one room and most of the karaoke singing is being done outside in the dining area. So its very transparent for everybody and we have were going to have on site security hired, outside company actually. Were hoping to keep everything safe and, you know, add to the night life of thetlife of the d and yeah. Do you guys currently have a liqu liquor license. We do currently have a liquor license. What type is it . Its a type 41. And youre conditioned to sell liquor all the way to 2 00 . Yeah beer and wine. Yeah, beer and wine. And just looking at your floor plan, the karaoke room in the front room, whats between i mean, your keep your door shut or do you have a curtain . We have doors. One door . One door. Because when people have the smoke. Yeah, people go outside to smoke. So theres going to be a doorman to keep the door shut . Are you talking about the door the entrance to the premise . The entrance to the dining room . Yeah. If we read, theres complaints about the system being so cloud. Sometimes, systems have these limiters that control how high you can play your music in there. So are you having a controlled operator . We do. So somebody they write down the song, give it to you or is it all self no, its a self its a touch screen, but we have the amplifiers inside the control room, sort of, so we get to control their volumes and everything height volume and the music volume. You have a separate room. Yeah. That the public cant touch . Yeah. And have you done any sound proofing at all . We have looked over it, and we have weve actually we took out the speakers, and weve i think theyve, like, separated the speakers from the wood and thats supposed to help it. The bass. Yeah, just the bass. I think the complaints were about the bass and not just the music it telephone, trembling. Sometimes, karaoke can be the mic. We cant had any complaints. You realize the inspector will have to go out and set the level. You cannot go over that level. Yeah. How long were you operating without a permit in. I think for half a year, maybe. So for six months without a permit, and as soon as we found out that we were supposed to take those steps, we actually closed the whole store down. Did you have a lot of neighbors complain . No. Actually, to my knowledge, we had, like, one neighbor that was, yeah, complaining actually, me and my partner went around the block and went from door to door, and the people that were home at those times were very supportive, and we have a lot of signatures from the businesses and residentials. You offered to go inside and take test levels at peoples homes. They dont normally allow you to do that. Yeah. We had the west coast sound people, and they were asking me to ask them if they could go in and see the sound, where the problem is. Was that, like, next door to you or something . Yeah. It was the next door. Do you share a wall . I dont think how we share a wall, but, like, i dont know how the sound gets through. You have sky lights in your you have sky lights in your we do, but its shut all the time, and its but its clear, right, plastic through . No. We have actually, weve put sheet rock over the sky light. It used to be a sky light, but weve kind of covered it up. Okay. Well, therell help. I have some questions. It seems like weve been recommended two different sets of conditions, one by the police and one by the supervisors. The supervisors are asked that you discontinue karaoke by midnight on friday and saturday. The police are saying that on friday and saturday you can have the karaoke until 2 00 a. M. Are you okay with the supervis superviso supervisors suggestions, or would that limit your ability. It would, because we open at 6 00, so if you limit our hours to close at 11 00, that would hurt the business a lot. To my knowledge, a lot of people start going to the karaokes around 9 00 or 10 00. It just seems pointless to me so are you a restaurant . We are a restaurant. So youre serving food. Yeah, were serving food. I think 2 00 would be more reasonable. I think the weekend, i could cope with 11 00 or 12 00, but weekends, yeah, thats really going to hurt the business. Well, i mean even if you shutdown, theres last call at 1 30, you have to be abc, everybody has to be out of the building by 2 00. Right. So would you have enough time to get everybody out by 2 00 . If you stop the music right at 2 00, people are going to still be hanging out at 2 30. Yeah. Thats why we have the hired security, and thats basically what this job is going to be like. Were going to shut off the music around, like, 1 30 or somewhere around there, and well have him just trying get everybody out safely, right. Theyve got to pay their bills. Right, right, right. Im just a little curious, too, with your interactions. It seems like this one neighbor could make or break this, and one neighbor, in my experience with my business has the ability to make your life very difficult if he or she wants to, so im just very curious whats your plan with outreach for this neighbor going forward, whats your plan for mending the bridges and for fixing the issues that youre facing . Commissioners, just want to jump in with a little bit of background on that one neighbor. I believe they moved, which doesnt totally excuse it because theyre within a neighborhood commercial district, so there could be future if you could see that the new neighbor that moves . They had to go through a process to even come to our office to apply. During that process they were required to do a mailing, and at that time, they were expecting to receive some protests from that neighbor. That neighbor moved, so thats that. Okay. And the only the only correct me if i am wrong, but the only the only letter that was written with concern was supervisor tang . I can just probably say im probably more comfortable personally with the police conditions. I think, you know, supervisors often have a number of different concerns, but the police, often, to me wiare the ones that i want to take most often into account. Commissioner perez. So in moving forward in the future, what would be your procedure or your process if and when a neighbor complains about the noise or people loitering our something about your business . What is your policy how to resolve that . Well, well look into problem, of course, right, and then, were actually going to do the sound proofing and just the make sure that were not disturbing anybody and were keeping the streets clean. If people like to smoke outside, we always sweep the floors and everything. So were always here for the neighbors if they have any complaints and stuff. You know, and ive i personally know a lot of the people that live there, businesses and the residentials. So whos responsible specifically on answer the call answering the phone if theres a call about. I would be. And your phone number would be listed on your website for people to call . Yes. Okay. So are you planning to do more soundproofing . I think its i think the soundproof people will have to come out from entertainment to tell us more about it, right . I think we have done the soundproofing already, though. So youve done it already . Yes. cause i wasnt sure if you were planning to do more soundproofing. If needed, i would do it, yeah. I guess it would depend on sean. If they can live with the level he set. If they cant live with the level, they would have to do more sound proofing. Right. Right, because the level will be set based on essentially what youve already done, so the more soundproofing you do, the louder it can be outside as long as the sound doesnt escape. But if theres not much soundproofing, then the sound inside will have to belower. Yeah. I had a question about your security plan. It says youre Still Deciding whether youre going to be using inhouse security or outside security . Have you made a decision . Do you know what youre doing for your security plan . Yeah. Well be hiring another company for security for our place. And have you hired that company . Were Still Deciding between the two. Were trying to get a better deal, i guess. So youre only going to have security on the friday and saturday nights . On the weekends. Yeah. Did you get an opportunity to talk to supervisor tang . I have. Okay. Just because we have one neighbor on record that had filed complaints, and that neighbor moved away, but from supervisor tangs letter, shes stating that theres multiple neighbors that had contacted her and made complaints about your sound. So can you just tell us a little bit about your conversations with supervisor tang . Yeah. So i went to meet her, and she told me about the the other letter that was sent to her, and i thinks think i took a lo, and it says it was this other neighbor, but its funny because at the end of the letter, he stated that he only wrote the letter because hes heard this from his neighbors, so that was. I still think it would merit a response. Right, right. I mean, im here to, you know work it out with the neighbors and everything. Even with the one neighbor that was complaining, we were constantly, you know, calling him not too much, to, like, say we bother him and stuff, but trying to work everything out and be compliant to everything. I do think that a supervisor represents her district, and if there is he aa series of complaints, not just one or two, that you should be able to present to her, you know, if you have all these signatures that people are in support, you should be able to have this conversation. Im surprised, though, that she would feel very strongly to have you end the karaoke at midnight if the police is making the recommendation that you go to 2 00 a. M. But if neighbors are complaining to her and she feels strongly about that, thats strong that we take into consideration. [ please stand by ]. Some, about ka block away, the 1900 block of, i think it is 31st or 32nd avenue, if memory is correct, the ones that would butt up on the or be on the back yards of where your club is would be somewhere between 1800 and 1850 of 33rd avenue and 18011849 of 32nd avenue, and there dont seem to be any addresses there. Those would be the ones that would seem to be mostly impacted. It does seem you did outreach to a bank and a salon. Chances are, theyre not going to be open at midnight, so youre probably not going to bother them, but the neighborhood, the ones that i said their back yards or back doors or childrens bedrooms would be affects if music or noise is coming out the back door area. So when we were doing the neighborhood sweep, a lot of the people werent home, so actually, we went two times, but i appreciate that. They like it, because obviously, just like any type of entertainment is good for the neighborhood, but the people that are most affected, have you thought about writing up a flier in different languages so that when they dont answer the door or if they dont seem all that interested, that you can leave a flier with them so that they can read it, and a Contact Number for you, because again, theyre the ones that are going to be the affected, the first half of the block on 32nd avenue, the west side of the street, and then, the same on 33rd avenue, the east side. Those are going to be the ones where the musics going to be in effect. And since we do have a couple of the supervisor wanting some limitations, and the li Police Department actually wanted until 11 00. Originally, you said you didnt have a problem with the restrictions. Would those restrictions be okay with you . Yeah, i would be fine with those. Okay. Thank you. Any other questions or comments . I mean, i think so 33rd its pretty quiet. Youll probably be the only thing turned on that night. And i think the concern is they want entertainment there, but you know, the neighbors have to kind of, like, get adjusted to it, and there are a lot of neighbors that are out there that are scared to complain for other reasons, so theres got to be youre kind of the trail blazers for having music there. I would be wondering if you would be willing to have it to 1 00 a. M. , and six months, come back, maybe we give it to 2 00. I understand 12 00 might be a little bit cutting it. You dont have to kick everybody out, you can just play background music until 2 00. It would be a lot less pressure for the neighbors. Other than that, without going to the neighbors home, how are you going to know about the neighbors . Yeah. This is karaoke music. This is not like live band rock and roll music. Yeah, but itll ge