The reality of more than a year and a half showed us that the medical sector all over the world is the one that should be continously improved for being able to face the unexpected challenges like the COVID-19 pandemic. Furthermore, a wide range of external challenges such as ageing populations, public and political pressures points out the constantly growing demand for healthcare services. Also, patients have ever-increasing expectations about the safety and quality of healthcare treatments and services. The transition to new normal is based on digitalization which requires smart solutions and services deployed in the long term. Also, the medical field is part of this comprehensive transformation process. To make this transfer and meet the current and future requirements of hospitals means to revolutionize them on a human, financial and operational level. Smart hospitals offer lower infection risks, enhanced security and improved air quality while at the same time improving patient satisfaction and optimizing staff and energy efficiency. An essential point is represented by smart infrastructure from Siemens that helps hospitals master this digital transformation by collecting, analyzing and making use of data. It provides both the hardware and software needed to get the most out of a hospital’s infrastructure in order to create a safe environment that supports the entire healing process.