SMS alert launched for complainants on FIR’s status Islamabad Our crime correspondent Islamabad: The Islamabad Police Investigation Wing on Friday launched a Short-Message-Service (SMS), aimed at updating complainants on status of their First Information Reports (FIR). Under this automated system, both the complainant and the respective investigation officer (IO) would be intimated via SMS about lodging of an FIR, a police spokesman informed. He said the initiative would ensure constant coordination between an investigation officer and the plaintiff. The IO would have to inform the complainant about the progress of the case after the SMS alert, he added. The spokesman said the officers would also contact the plaintiff to find out if he/she was facing any problem in pursuing the case.