He ran into the thrift store and yelled for someone to give him a fire extinguisher. Pallamary ran outside with the extinguisher and got to work. “I knocked it down,” he said, as he was approached by a woman who appeared to be homeless. “She started crying. She said 'Help me, help me,' and I said 'What’s the problem?' and she says 'My car won’t start.'” Pallamary saw that her car was parked several feet from the fire and was packed with all her belongings. He was concerned that her car might also catch fire so he ran inside a hot tub store and borrowed their fire extinguisher.