Staunton customers may be eligible for utility relief Utility relief available in Staunton By WHSV Newsroom | January 15, 2021 at 9:04 PM EST - Updated January 15 at 9:04 PM STAUNTON, Va. (WHSV) — In Staunton, water and sewer customers may be eligible for utility relief if they or someone in their household have been financially affected by the COVID-19 pandemic. According to a statement from the City of Staunton, utility relief is available for past due balances that are at least 30 days in arrears and that are for services received between March 1 and December 30, 2020. Customers can return the form by: Emailing it to Assistant Director of Finance Jessie Moyers at moyersjl@ci.staunton.va.us