PHOTO: Dylan Ferreira As well as disrupting almost every aspect of daily life, the COVID-19 global pandemic has fundamentally changed the structure of many workplaces. Rather than people commuting to a central workplace, many now undertake their roles from home with occasional trips into the office. Itâs a trend that was almost unthinkable just 12 months ago but one thatâs now regarded as normal. Indeed, many organizations have created what is now known as a hybrid workplace. Some staff are working from centralized offices while others continue to work remotely. This massive shift required a rethink of how workflows and communication are undertaken. Methods that made sense when everyone was in the same location have been replaced with new ways of working.