Surface, Windows sales hurt by chip shortages Surface, Windows sales hurt by chip shortages It's not clear, however, what components were affected. Credit: Microsoft Chip shortages have hit one of the world’s largest software companies, Microsoft, and its line-up of Surface PCs. Redmond reported net income of US$16.5 billion (up 47 per cent from a year ago) on revenue of $46.2 billion, an increase of 21 per cent over the same period. But two key businesses suffered as a result of ongoing supply issues with Surface revenue dropping 20 per cent -- or by $348 million -- to $1.376 billion. In a statement, Microsoft said the shortfall was driven by “supply chain constraints,” without specifying what those constraints were. Microsoft also said that Windows OEM revenue decreased three per cent, “with continued PC demand impacted by supply chain constraints.”