Survey highlights deteriorating service to informal settlements by municipalities Share Cape Town - A new survey claims that municipalities have reduced services to informal settlements and that more than 75% of residents say that it takes longer than a month for the government to fix broken taps and toilets. According to the survey, carries out by the Asivikelane campaign representing informal settlement dwellers, this state of affairs is as a result of national Covid-19 relief funding to municipalities having run out and the general decline in the revenues due to metros and municipalities. Asivikelane said: “Municipalities have started reducing services to informal settlements and contracts for filling water tanks have been allowed to expire. Residents often give up on the government and use their own money to fix taps and toilets.