o Build a sustainable team capability o Develop and maintain effective relationships across suppliers and IT and support engagement with the Retail Operations business unit • o Drive the ongoing improvement of processes, technology, and architecture across the Payments ecosystem o Utilise problem-solving skills & techniques to drive the sustainable resolution of incidents and problems o Use strong analytical skills to provide input into the design of solutions and problem solving o Understand your Systems Architecture Integration Dependencies and Ensure the right infrastructure and correct operating technology is in place for systems o Understand Payments Eco System Architecture and collaborate with the EA team on solutions and roadmaps