1 Taking cognizance of harassment of the telecom subscribers through unsolicited commercial messages or calls and financial fraud committed against the users, the ministry of communications has asked officials to take strict action against erring telemarketers and individuals involved in these cases. In case of any violation, the ministry also directed department of telecommunications (DoT) to impose financial penalty against the tele-marketers including disconnection of resources for repetitive violations of its norms.
To address the rising concern and irritation of consumers over unsolicited messages on mobile phones, repeated harassment through SMS, promising fraudulent loan transactions and, above all, make digital transactions safe and secure, a high-level meeting was called by Ravi Shankar Prasad, union minister for electronics and information technology, communications, and law & justice.