Tech Watch: Build on this transformation The industry embraced technology magnificently last year, so a complete shift to ‘digital first’ is no longer a pipe dream By Maria Harris 17 th February 2021 1:01 pm Given everything going on in the world right now, talking about technology probably isn’t top of your list but, if 2020 taught us anything, it was that we could adapt in order to survive. We’ve long known that the housing and mortgage market is resilient. Most of us have seen it survive M-day, a global financial crisis, the European Mortgage Credit Directive, the Mortgage Market Review, Brexit, and now a global pandemic. I’d even say some of us have thrived; and, through necessity, we’ve all adapted.