"These findings will not only help doctors and other clinicians plan for the future, they will also guide policymakers and technology companies, especially as we learn more about the challenges of accessing telehealth among older patients, the uninsured, and low-income patients." Jonathan Weiner Co-director, Center for Population Health Information Technology For their study, researchers from the Johns Hopkins Bloomberg School of Public Health and Blue Health Intelligence, an independent licensee of the Blue Cross Blue Shield Association, analyzed anonymized claims data drawn from 36.6 million private insurance plan members who were of working age and continuously enrolled during the study period. The claims data for the study were provided by Blue Health Intelligence.