Jun 3, 2021 There has been unprecedented growth in online retail globally since the start of the pandemic. South Africa is no exception. With the vast majority of consumers and businesses having little alternative but to go online this has triggered exponential growth in e-commerce, which has had a knock-on effect on the logistics sector and telematics. Industry players have had to embrace innovative technologies to scale their operations to meet rising demand. With more vehicles on the road transporting larger volumes of shipments, innovative uses for a telematics solution that goes far beyond simple vehicle tracking is crucial to keep stakeholders and consumers connected, writes Bernard van der Walt, sector head at BDO South Africa.