Kerston and Tyrell Rankins are facing eviction from their home in Winston-Salem. They may be excluded from pandemic assistance programs due to a technicality. Kerston Rankins thought she got along well with her landlord. Even though she had fallen behind on her rent last fall, the landlord was working with her and taking partial payments. When she told him over the winter that she hadnât signed up for natural gas service, she recalled, he asked how she was going to keep warm. Rankins told him she would turn on the stove and boil water. The landlord said to be careful.