To embed, copy and paste the code into your website or blog: In this series of alerts, we will analyze what the Collective Redress Directive means for companies doing business in the EU. Procedural Status Update The European Parliament’s November 24 formal endorsement followed a fairly protracted procedural saga. The Directive was first presented in April 2018 as part of the “new deal for consumers,” a legislative package drafted in response to high-profile cases involving “mass harm,” or breaches of consumer rights in multiple EU member states, like the Volkswagen diesel investigations and lawsuits in which the manufacturer was alleged to have used software to secure certain results on diesel emission tests.