By Nuance This year's AI Business Week Digital Symposium may be over, but there's still so much to discuss from the sessions. I've been thinking back on the retail and e-commerce session I joined to talk about the progress the industry is making in AI. You can watch the session on demand now, to hear the full panel with Chuck Martin, Editor of Strategic Content for AI Business, Eden Zoller, Chief Analyst for Digital Consumer Service at Omdia, and Errol Koolmeister, Product Area Lead Engineer for H&M's AI Foundation. An excellent audience submission from our Q&A session highlighted one of the most important considerations for retailers when they prepare to launch a new AI tool: when's the right time to hit the button and deploy it to your customers?