An announcement: This newsletter is changing its name and will become Your Career starting in May. Once a week, you’ll find the same quick tips you see here, plus links to more advice, news, job postings, and other resources to help you thrive in your faculty, staff, or administration job. Academics are used to doing lots of talking, but administration requires learning how to listen well. Practically every hiring profile for an administrative position calls for a “great listener.” Being able to hear and understand what people are saying — through not only their words but also their tone, manner, and body language — is a vital tool for succeeding in management jobs from department chair to president.