The Risk of Going Digital: Email Security Issues and How to Solve Them December 15, 2020 Picture this: Fictional Company is currently doing remote work. John, an employee in Fictional Company, is busy handling day-to-day client transactions. He receives an email from his bank that he needs to change his password. Due to the heavy workload, he does not notice that the email is not legitimate, thus clicking the link and falling into a phishing attack. In just one wrong click, Fictional Company’s confidential information is compromised. This case is not an isolated issue. Companies doing digital transactions are exposed to various operational risks. In 2018, the FBI has recorded an estimate of over $12 billion in losses in business email compromise (BEC) scams alone, proving that the biggest challenge faced by businesses in the digital age is the attacks from cybercriminals. These include phishing and other email security threats attempting to get sensitive data and financial information. Almost 38% of users without cybersecurity training fall into phishing attacks according to KnowBe4, a top cybersecurity trainer. Uneducated users, combined with the lack of cybersecurity infrastructure for the business, expose them to huge risks and potential losses because of phishing attacks.