Thrio Offers Microsoft Teams Integration Share Article Connects Omnichannel CCaaS with Enterprise-Wide Collaboration Suite With the global growth of Microsoft Teams for collaboration, document management, chat, presence, and voice & video conferencing, an integration with Thrio is a natural fit. CALABASAS, Calif. (PRWEB) May 11, 2021 Thrio, Inc., maker of award-winning cloud contact center software, announced today its integration with Microsoft Teams. With Thrio, Teams users get customized views as well as built-in call controls and media handling for chat, email, and SMS. “With the global growth of Microsoft Teams for collaboration, document management, chat, presence, and voice & video conferencing, an integration with Thrio is a natural fit,” said Lance Fried, Chief Marketing Officer. “Thrio’s Microsoft Teams client complements our Microsoft Dynamics integration as well. For enterprises of all sizes, Thrio’s seamless integration with Dynamics and Teams offers an improved agent experience and a more efficient workforce.”