With 2020 behind us, it’s time to shift gear, to get ready for testing and vaccination schemes to succeed, for markets to reopen – and for us to build and operate the market places and meeting places that every industry, every sector needs for the economic recovery. I am optimistic about 2021, even if we all have to make it through this pandemic winter first in the northern hemisphere. As every year, UFI has released ‘5 trends to watch’ for the new year. You can find them on the UFI Blog, and we were discussing them in one of our final UFI Connects session in 2020 as well (watch it on demand here: www.ufi.org/news-media/ufi-connects/10147/), focusing on the role of online and people.