Top criteria to consider in post-COVID-19 hotel payments processing All too often, hoteliers manage payments independently of the hotel’s daily and core business operations, relying mostly on disjointed payment systems. share this article Photo: Guestline To satisfy post COVID-19 emerging market demands and improve guest satisfaction while maintaining business operations and sustainability, hoteliers should consider payment processes as important as room availability, rates and inventory. To help you review your payment operations, Guestline takes you through the fundamental criteria to consider when choosing a new payment solution:- Guest Preferences Modern guests' payment preferences have changed, so hotel payment systems must address the new guests'preferences. The payment processing systems for hotels may integrate modern payment solutions like a digital wallet, pay by link, virtual cards and contactless cards, among others, plus they should allow guests to pay in any currency.