0 Comments Toyota has announced the introduction of its ‘Customer Connect Program 2.0’ initiative for customers. Under this scheme, customers can avail a number of benefits for a trouble-free aftersales experience, despite the COVID-19 induced lockdowns. Lapsed warranty, free services and prepaid service packages will be valid for up to one month Toyota is providing tips to customers to protect their vehicles during lockdown Toyota expected to launch a Maruti Suzuki Ciaz-based sedan in 2021 Toyota’s ‘Customer Connect Program 2.0’: what is it? Under the Customer Connect Program 2.0, customers will get an extension on their vehicle’s warranty, free services and prepaid service packages. However, if these products are lapsed, the validity extension will be up to one month in places where lockdowns or movement restrictions are imposed. Toyota hasn't disclosed the extension period for vehicles with valid warranty, free service and prepaid service packages.