Transcripts for BBC Three Counties Radio BBC Three Counties

BBC Three Counties Radio BBC Three Counties Radio June 12, 2019 100000

Probably the day he left. On the floor like. It's been a very sudden event that caused the loss of his wife. He suffered for 40 except all police are appealing for information following a crash on the A 6 Neha Bhatt in the class A just after 10 to 4 yesterday afternoon a black voxel Astra and a white school bus were involved in a collision a public sale the driver of the Astor a man in his sixty's suffered serious injuries and has been taken to hospital way remains in a critical condition all the children on the bus were taken away from the sea in on a replacement bus people in the benefits of village of water in the demanding action to improve road safety following a collision that left 10 year old Annie brain fighting for her life she was taken by an air ambulance to Addenbrooke's Hospital after the collision on bent for the road on Friday May the 24th a petition is calling for speed cameras on a crossing local Conservative councillor John Wheeler is calling on developers and Bethabara to do more regularly use. The old lady's cross children to cross over into the new developments. We know only one road going through the village busy everybody is using to access the schools so Labor has tabled a cross party motion aimed at preventing a no deal Bracks it the party's Bracks and spokesman Sakina Starmer said them peas couldn't be bystanders while a new conservative prime minister trying to leave the European Union without a deal of the end of October the motion has the support of beckons fields Tory M.P. Dominic Grieve it's inherent that if Conservative Party candidates for the leadership intend to pursue policies which advocate a no deal breaks it alternatively worse parading parliament in breach of our constitutional conventions in order to achieve it. There are going to be some members of the Conservative party you can't except that London County Football Club say they'll have to fold if they're forced to move leagues for next season despite being based in a half a chair the F.A. Have moved the club into the Essex a nearly a change which the club say will destroy them financially more from Ali Bayliss Sundin Colney football club playing the 5th level of non-league football and competed in the Spartan League last season ahead of next season the F.A. Reallocated the club into the Essex senior lake the club say the change will result in more travelling and will see them lose local sponsors who don't want to advertise outside of the county the club are appealing the decision the weather bad starts a box of 90 dry morning ahead with some bright spells but more showers expected this afternoon some of them could be quite heavy get the latest news and sports online of B.B.C. Doco dot U.K. Slash 3 count today J.D.S. Show tackling your consumer problems this is B.B.C. 3 Counties radio Yes good morning if you've just seen the beats the final hour of the J.B.S. Show so therefore time for me to turn problems like Ashley started to. Be deployed. Ready into consumer results came. In this hour today Elaine has an issue with his local cafe we heard yesterday don't start when he was told he hadn't paid his bill I was a bit angry so I. Said So if you're a bit of a rude I'm going to pick your own you Yes Well we've been off to have a word with the café what they have to say we'll find out. Let's see if we get an answer Christine. Christine says she can understand why have friends haven't qualified for new flight delayed compensate. When they couldn't get to their destination for. The fly. Back because a passenger with Foley. Is fed up with a big tree that's growing near her house she was trying to get to the reach of the problem and of course fire lines are open for you too if you're having your own consumer nightmare with a company or council on the organization who can speak to mind here's the number to call it's our. Financing for your rights can seem a problems that. 3 Counties radio. Show on dealing with your consumer but. I want to start this out by revisiting a story we heard yesterday on the program now Lane was telling me that he's blind and he's been going to a local cafe for the last 15 years with a group of friends all of whom have disabilities but he says that this cafe has recently changed hands and he's been told that they no longer welcome that the cafe owners apparently thought they hadn't paid for coffee but Lane says we have already paid the chef what all of this resulted in all command and it is collated to such an extent that Lebanese friends were told they were banned the day was all about that we hadn't. For the cough is she said we have paid for it and then he turned around and said oh get most family down shuttlecock family next door got family somewhere else somewhere else some. I was a bit angry by this time. For a chair and said to him if you can be rude to girls on going to put you on you would. Hang on a minute you. I threatened him right so you are your 2nd so you leaped up here did you Grant did you know young did you grab Oh I didn't touch him because I was grabbed before a gunman. Saw him out right so you stood up and you said I'm going to put you on your duff Yeah but I'll put you on your duff if you're going to be taught that towards ready update what does that mean I've never heard that expression before Len In other words put it on his back so it's more Len also said yesterday that he told the cafe owner he could stickies coffee where the sun don't shine I think is a polite way of putting it well Lane says since all of this the cafe owners not only banned them voters turned the tables and chairs outside at an angle so the pathways blocked causing problems for people in wheelchairs or Len was really unhappy about all of this yesterday really felt that his chums had all been victimized and I promised him I would contact the cafe owner and hear their side of the story lanes back on the J.V. Issue now good morning to lend your morning good morning so after our conversation I called the Cafe and I managed to get through to someone who answered the phone and I said Oh hello can I speak to whoever's in charge please and whoever answer the phone said Sorry I'm busy there's no one here and they just put the finder Well I thought how rude so i Phone back again and the same guy answered the phone and I said Look I said I need you to just understand who I am aware I'm calling from before you put the phone down so I explained I was calling from the B.B.C. . And I explained that I was calling regarding the complaint in the story that you told me yesterday now he started saying hold the people didn't pay they didn't pay and he said I've got cameras. He then said something about how you spent 4 hours there without paying and finally said it's not good for business I said OK I need you just to stop they said I haven't got time I'm busy I'm busy I'm busy civil Can I speak to have his in charge he said oh he's not here I said Well could you ask him to call him he called me please and he said yes but he was about to put the phone down without getting my details so I said look I need you to take my name and number and I need someone to call me back. OK Well you know when Lane you know that someone's not actually writing down your name and number Well don't miss the impression I got I just got the feeling that whoever was talking to me was suggesting they were taking my details but actually they weren't and I knew that that was the case when I then said to him having gone through my number I said What's my name again and he admitted he hadn't written it down well I just had a bit of a bad feeling I had a bad feeling that the owner of this cafe was not going to get the message or was not going to call me back now it just so happened my lovely colleague and friend Justin Dealey he was going to be in this town. That afternoon so I had a chat to my colleague Justin I said Look Justin is there any chance you could stick your head round the door of this cafe and could you just pass on my number and ask them to call me. Well just him being Justin of course a great chap great friend of mine you said Terry what you said all yeah I'll go along and I'll just see if they have anything they'd like to say so Justin went to the cafe yesterday off to name and to start with the start of wanted proof that he was indeed from the B.B.C. So Justin handed. His B.B.C. ID card that has a photo of him showing that he works for the B.B.C. But the stall took it off a I'm sorry what do you have my ID on don't quite know why you're now taking a photograph of my ID badges come on Brothers or I go if we're going to talk what do you do what you see they're going to do with that picture of me he's going to call the police if he's right or not it's all for do I have he had I'm going we'll go deal with this in a 2nd day let's turn the microphone off on OK but I'm slightly nervous as to what he's now going to do with that picture of me which has got my name on it because Lane dates you know. If he's right or not my friend we live in this country if he's doing is a normal can wish almost 15 years now I'm only going to what somebody said to me earlier on where our consumers sate when he came in here he was he was threatened and he was told You know I'm going to get my family down to sort you out you've now taken a picture of me with my name you've got that on your phone I don't know what you're going to do with No no no we're going to do it for the police if he's right because the people cheated us they called them I show up all of you gonna go for consul you're going to call the B.B.C. We're going to do that this is taken in these I'm sorry for the but this is not fair question saying you know what Len who's come to our program says that you don't want him and his friends in this restaurant because they all decide what is NO NO NO NO NO NO NO NO NO this is taken in and is like look the ladies here how many people who serve you mostly hear disabled people mostly but they're paid the other money to pay what they get but can I just be. Yet you have never any point said to them we don't want you in here because you want discipled No no no this is the. Going on I'm just I'm just asking the question that there are 2 sides to every story and you can I don't try and think you are wrong I reply here yes of course gentlemen is. Yes yes we not say that of course obstinate you cannot say to people you are disabled you know all of you call not even say to anybody but which is your customer come and you have to pay because you pay their rent you pay tax you pay do you do then I decided they have paid. My friend then not pates if you did paid why. Not I mean it may be 3 hours this see it and found it. And this somewhere in me my friend me a new team and maybe. That's why they did this and so you think that they hate for too long you sat able 3 hours and you are taking up a space for other customers. Other customers same and they don't pay the exactly money you know they don't pay the exactly money he has apologized to you and all he wants for you to do is to say that you're sorry for him and his friends I'm sorry for the story but just not come back my shop thank you very much I don't one of them because they don't pay exactly the money and I don't want to stay be here 5 or 6 hours 4 of us this is coffee shop this is restaurant you have to table you need to table any restaurant you go you stay 2 always they give you 2 always if you eat his thoughts as main and drinks for drink you can all stay done like another customer come in they don't have space and what is the reason they have to take it and you don't pay exactly the money and use a very me in my shop and you take me with me how do you do nice What would you like to cite Solenn police just don't come back Michael. While Lane has been listening to to that response Len is there anything you'd like to respond to that they've said I mean they they made one or 2 allegations that I'm sure you would like a chance to do address they said that you didn't pay and their issue is that apparently you sit there for 4 hours having bought one coffee and they have to keep turning other customers away because you're taking out the table that's a lot accomplished we go in there camp are 7 and we leave by our past so if we go by the money because I went up to them and that's all we got asylum drawing a line under it and I can take the cafe and we'll never go there again. They did he did kind of apologize although it was an apology and then but don't ever come back in here again I presume you didn't but I can think that we we know we have and that. We've found 2 other cafes welcome us and that we go there and. We've done it before ready as a monk we never have done and we never will right sorry as far as you're concerned then that you were drawing a line under this now and you're just going to find somewhere else to we found somewhere to eat and drink yeah OK Well so. These other capitals are disgusted with the why the running we're running it. That's all of us citing now well lane I mean life life is quite short and they do sometimes come come times where you know things just get out of hand and a situation gets to a point where you think you know wall there's not really a way back from this so I think maybe to find a café way you feel more welcome I think he's probably a good idea and it's just a shame that having been a customer of this cafe for 15 years is just a shame that it's all ended like this I am we went and it wasn't one day we went in there we were going in 2 or 3 times a year so they've lost a lot of money right well Laine we must leave it there but if you're prepared to draw a line under I have now been given the the owner's telephone number join that conversation but it sounds to me as if you've drawn a line under it it's probably best just for all parties to move on. Yeah. Never go back. Yeah OK well hopefully now things can be deescalated no more you know threatening to punch people's lights out and stick in the conference not know it's probably best just to move on. Thanks Lane OK I know all the best fighting for your rights to J.D.S. Show this is B.B.C. 3 Counties Radio thank you to my colleague Justin for going into that cafe for me yesterday. He is. 3 Counties radio. Still sat on the B.B.C. 3 Counties Radio I listen at the time I on B.B.C. Sounds now back in December 2017 Simon and his wife had a small meet her face who's Simon's come to me for help as he says ever since then this blaming me has been interfering with the T.V. And it's driving the family to distraction this is the noise that my experience. And is that when the T.V.'s on. More or does it happen when the T.V. Is off as well they can even help as well Monaro. And how often does it to make this noise well it will be any comment I. Probably 6 or 7 times with I. Know you and you've had since 2077 saying we told the poor would of course when my wife called me. As I put it so what they call dumb So basically it sort of shuffle and it was fine for a little while and then all the sudden. It started up again and it's been a problem ever since well I promise and I would contact the company that installed this smart meter and try to get things sorted out let's find out what like she says Simon's back on the J.V. Hello Simon morning Jonathan good morning said the company concerned in Scottish Power and the Scottish Power came back with this response they said this is a highly unusual case and not something we've experienced previously we will be contacting Simon to arrange for an engineer to visit and take a closer look to see if we can resolve the issue now they did indeed send an engineer out when he had a look he seems to think that it might have been the positioning of the meter and seemed to suggest to you that if the meter was relocated a little bit lower on the wall it would stop this interference Well that didn't really sound very plausible did it but he wanted to give them the opportunity to try and do it the engineer came back out to do his job and said no there's no way this is going to work so they then said to you that instead their proposed solution was going to be to take out the meter that was causing the interference and to put in a new a generation of meter that they seemed to be confident with then stop the noise for that was the last respect to you and that was a few weeks ago so I'm very much hoping things have happened since then yeah I have . Friday that just and I installed a new. And it is better but it's not some of the problem not we're not getting as much in the theory. But we are still going some in. Car just can't believe that what the what the engineer come out on Friday where he actually said. I've got a funny feeling this is not going to work and now I will be back out again to see an old fashioned style me back in your property sounds like that's what's needed because I think it's time to stop messing around with this now there's new fangled technology it may well be great in all kinds of instances but if alternately is making your T.V. Feed back in that kind of way I mean you don't need all that do you know I certainly know. Now have you communicated yet to Scottish Power that the new meter is still making the same kind of noise yes we have an e-mail. Saying Is it started making noise yet to hear anything back about. 1000 or will do you know what I think would be a good idea I think it be useful for me to go back to them and to say look it would appear your various solutions you've offered so far have not worked the latest one being to replace the meter so can you please come and just take out the small meter put in a standard traditional old fashioned meter that will record the electricity usage without causing this interference and can you try and get this sorted out as soon as possible and I'd also like to know from them what has caused the problem and how can anybody else be sure because we're all being pushed by these electricity companies to have these smart meters installed I mean my electricity provider always contacting me saying gee what a smart meter and one of the reasons I've said no is because of your story I don't want all this noise in my house and I would imagine there are a lot of other people listening to the program who feel the same so I want to know what's caused it and how can anyone else feel confident they won't have the same issue silent let's leave it there for now I will go out of order them this afternoon I'll talk to you very soon. so i thank you thank you very much indeed and fyi area as use cases tried on an on are no such as you bit of ai technical mystery for the coming what would kosik that and how can any of us we show a win or not the same for me how grail be able to hawks about suit i'm know is that did grained gallup poll is there some ever known her lab this Happen. Because I don't. Live in. The. Day then. You can see. Me. radio spots and box truck. On the A month out bounce 2 lanes a closed off for the moment after. Junction 12 following an accident involving 2 cars though there are cues now on the approach on the M 25 anticlockwise not queuing up to junction 20 fulfills the following an accident involving a car and a lorry so the inside lane remains closed off if the time being well to the trains and 7 have delays of up to 15 minutes south between junction in Milton Keynes Finch ill will because of flooding and Marie will B.B.C. 3 Counties radio. 3 radio. It's 1130 I'm John K. Police in New Zealand have been searching for a missing hiker from half a tree found the body 49 year old Darren Myers came from Seoul bridge with but lived in Wellington he disappeared nearly 2 weeks ago while trekking in the chair or a range is on the North Island Police are appealing for information following a crash on the A 6 near Barton the clay where a man in his sixty's suffered serious injuries j

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