beach, _ because i booked through on the beach, the flight going out was with easyjet _ beach, the flight going out was with easyjet and the flight coming back would _ easyjet and the flight coming back would have been with ba. easyjet said we _ would have been with ba. easyjet said we could book you again, i literally— said we could book you again, i literally saw a man standing and he started _ literally saw a man standing and he started doing stuff on his phone and he said _ started doing stuff on his phone and he said i_ started doing stuff on his phone and he said i can rebook you to leave on tuesday _ he said i can rebook you to leave on tuesday i_ he said i can rebook you to leave on tuesday. i said what about my holiday. — tuesday. i said what about my holiday, what about my hotel? i will lose my— holiday, what about my hotel? i will lose my holiday. he was like, he can't _ lose my holiday. he was like, he can't really — lose my holiday. he was like, he can't really help with that. not his roblem. can't really help with that. not his problem- l — can't really help with that. not his problem. i needed _ can't really help with that. not his problem. i needed to _ can't really help with that. not his problem. i needed to speak- can't really help with that. not his problem. i needed to speak to - can't really help with that. not his problem. i needed to speak to on | can't really help with that. not his . problem. i needed to speak to on the beach. yesterday, _ problem. i needed to speak to on the beach. yesterday, i— problem. i needed to speak to on the beach. yesterday, i was _ problem. i needed to speak to on the beach. yesterday, i was trying - problem. i needed to speak to on the beach. yesterday, i was trying to - beach. yesterday, i was trying to -et beach. yesterday, i was trying to get through to on the beach all day. you pick— get through to on the beach all day. you pick up — get through to on the beach all day. you pick up the phone and wait for an hour, _ you pick up the phone and wait for an hour, they say you need to speak to the _ an hour, they say you need to speak to the operations team. the operations team put you through to another— operations team put you through to another line. 30p a minute and you stay on _ another line. 30p a minute and you stay on that— another line. 30p a minute and you stay on that line on hold forever and then— stay on that line on hold forever and then you are number five or six inthe— and then you are number five or six in the queue — and then you are number five or six in the queue and you get cut off. so