Stories of the day. It starts with a grand jury deciding whether to charge a Police Officer in the death of 18yearold michael brown. That reconvenes in ferguson. Area,ts in the ferguson and in states around the country after the panels decision. President barack obama, it eric holder, and browns father, are all calling for peaceful demonstrations. The city has been bracing for a decision that could come at any point today or any day in the very near future. Opec is considering sparing three countries from dissipating in the potential Oil Production cut. The three countries are said to be iraq, iran, and libya. Producingies are below their potential now. Former Shell Oil President spoke on bloomberg today about how opec has to lands to respond to plunging oil prices. If there will be in a cut at all, i think it would be at best, symbolic. Its something the saudi ministers put yourself in the saudi ministers choose. The saudis take a longterm view. Not competing with anyone except themselves for what the longterm future looks like. They know that 100 oil has repressed global growth. They know they have a lot of oil for the future. You take a longterm view, why would we cut oil to get prices up to restrain Economic Growth . Lets promote Economic Growth. Opec meets in vienna this week on the 28th. We will all be watching closely well eating turkey. Turkey, we could be looking for another restaurant to buy. The 1. 8 billion operator of i hop in the casual dining chain applebees will have more cash to spend after refinancing its debt during last months of learning call. The idea would be an emerging restaurant with the potential for international or u. S. Expansion. So pretty much any small restaurant. Ups is rushing to hire as many as 95,000 people by next week to cope with projected record deliveries. Thats a holiday workforce bigger than macys. Recruits are getting a crash course on lifting heavy loads, andling up on socks, fending off snarling dogs with handheld computers. Hopefully they get the stuff there on time, unlike last year. Thats a look at the top stories of the day. Lets go to washington. President obama needs a new secretary of defense. Chuck hagel announced he is stepping down after less than two years on the job. His departure comes as the country faces new security challenges. Peter cook has more on what drove the decision. Was this his call . The president said the announcement meant that hagel came to him a month ago and said it was time to step aside at the pentagon. Its pretty clear the president didnt try to talk and out of it. There have been tensions between hegel and the president S National Security team since he first took this job less than two years ago. A was described to me as mutual decision between the president and the secretary of defense. Hagel, the lone republican and decorated vietnam war veteran felt marginalized. He had to go around the president staff to give his opinion. After todays announcement, the president called him an exemplary secretary of offense defense. If there is one thing i know about chuck its that he does not make this or any decision lightly. This decision does not come easily to him, but i consider myself extraordinarily lucky to have had him by my side for two years. Im grateful that chuck has agreed to stay on until i nominate a successor. That successor is confirmed by the senate, which means he will continue to guide our troops at this challenging time. Have set notwe only this department, the department of defense, but the nation on a stronger course toward security, stability, and prosperity. If i didnt believe that, i would not have done this job. Agreed to serve until his successor has been made. Its another big opening in the president s cabinet with less than two years remitting in this job. Its not just the is like state the successor will have to take on, they have to deal with the return of sequestration, the budget is a big issue for whoever takes on this issue. Shortlist . On the people who have been confirmed before and worked at the paragon of this president. Ashton carter was the temporary deputy secretary defense. He was bypassed in favor of chuck hagel. Michele flournoy could make history as the first woman appointed to this position. Numbero bob work, the two to hagel and the pentagon. He spent more than 20 years in the marine corps. Those are three fuel and confirmed for jobs at the paragon. They would be among the easiest fix. Peter, thank you very much. Their deadline, International Investigators agreed to extend talks with iran over its nuclear program. Iran and the group of world powers agreed to give their teams till march 1 two agreed on a political framework until july 1 to iron out the details. Phil mattingly was a from the white house. Is this being viewed as a failure or setback . It depends on who you ask. Its a setback in terms of negotiators really thought they could move up to this deadline, stick hard to this deadline, and try and suss out an agreement. As john kerry said today in vienna, its a complex process. One need more time to figure out. Hard,have worked long and not just over these past days, but for months. An order to achieve a conference of agreement that addresses concerns about Irans Nuclear program. This takes time. The stakes are high. The issues are kabul kate it and technical. Complicated and technical. Donegotiators on both sides stress that progress was made. But they feel like more time is needed. That time will start pretty quickly after the thanks giving holiday. One of the major sticking points what are the major sticking points . You heard him talk about it comprehensive agreement. Until every thing is hammered out, theres no way to move forward. That includes the capacity of the iranians to continue to a rich in rain uranium. Its how quickly they will start to ratchet back sanctions. Iran wants them all off it wants. Until the can figure pathways forward on either of those things, it will be difficult to reach an agreement. Phil mattingly joining us from the white house. Coming up, the president of General Motors joins me. He talks about his efforts to change the way gm produces and sells cars around the world. And how they deal with investors, because selling cars hasnt been that productive. We turn our focus to General Motors. Shares have fallen 22 this year as u. S. Sales of the strongest since 2007. Analysts project a global record next year. Dan ammann joins me in studio. We had lunch together, it was great to have you here. We are glad you could come on tv with us. Investork about that perception versus customer acceptance. Why do you think this is . Fundamentally, its our golden look out for the customer, do the right thing by the customer come up with the right vehicles on the road. That will drive sales. Its what you have been seeing this year, the sales run the bottom line. Been seeing that consistently, quarter in quarter out. The stock will catch up with reality. I have wondered. Obviously, mary barra, the ceo, is trying to lead a turnaround in gms culture. I want to talk about that as well. The cars you put out have been so successful, and such highquality vehicles those must have started a Development Long before mary was in the ceos office. Were workingo you on the beginning of the ats, which were looking at here. You know how the Development Cycle works. Its a long cycle business. We have been doing great cars for a number of years. It is not something that just happened this year last year, its been a big part of the recovery of General Motors. We have been building worldclass product. What we are doing now is taking that in saying its not just about the product, its also about the Customer Experience. The experience in the dealer store, the after sales. Its true through the whole lifecycle. The recall issue is what brought this need for change. Side, it seemser like customers have watched, they have understood, and they are still going into showrooms of buying the cars. As we pointed out, investors dont seem to have that same appreciation. Why is that . Is there an certainty how much this will finally cost . Investors dont like uncertainty. We have been going through a period that had uncertainty attached to it. We can control doing the right thing by the customer. Having the right Customer Experience. Having sales continue as they have with results in the bottom line. The stock will follow that. Your team seems to have done every thing right with regards to giving ken feinberg control of this fund. Letting a thirdparty takeover. You are working with regulators as well. Dont you need to allow investors to brace for certain costs, like a fine . Toyota had a 1. 2 billion fine. Can you say to investors we are probably going to have to pay Something Like that as far as fines are concerned. There is uncertainty with investors about that. We are working through these issues as quickly as we can. We have to keep doing the right thing. Its been our fundamental mantra as we have gone to the situation. Do the right thing with the competition the compensation program. Do the right thing by getting in touch with every customer we can to repair the vehicles and to let them know what the plan is of how we are going to go through that. We are just going to work through this one step at a time. Make sure we do the right thing all the way through. How close are you getting all the vehicles that were problematic at the beginning of the year repaired and dealt with . We are well over half way. We are working aggressively to find every customer we can. We have gone through a whole unique series of ways of getting a hold of people that we havent used before. I think it really set the standard in going out and trying to find every possible customer we can to make sure we get this repair made. You are saying we are now in an area where the customer expects zero defects. Is it going to be the norm Going Forward if you find a problem, even if its not a safety issue, Say Something having to do with rolling her window up, are you going to be recalling vehicles for stuff like that Going Forward . We put the customer at the center of every decision we make. As soon as we see any evidence of an issue, the first thing we do is act on that. We get people to go out and understand is there a real issue there, and if there is, its only when you to act on, and how are we going to act on it to get it done quickly . Thats why we have gone through a number of loopholes on the small numbers of vehicles. On,dentified issues early acted on those effectively, its not just about safety. Its also about customer satisfaction. Finding issues customers arent happy with, bringing that feedback into the Development Cycle, and making the cars the best we can. How areyou doing you bring about this change . You talked about going to dealerships yourself and meeting customers. Or taking actual emails or phone calls, complaints. Actually watching what goes on on twitter and facebook and social media. This is about getting the organization can connected to the customer. We do it as a Senior Leadership team. We have engineers spending time in dealerships. We have engineers spending time in call centers. Its all about walking the talk and making sure the organization understands we will put the customer in the center of that decision making. They make sure they embrace that. Has anything surprised you . We learned a lot. As we are connected and these data fields, and making sure we understand every thing that is going on, what we find as can identify issues very early on, with very small sample sizes over a limited field of data. We are much better connected around what is understanding what is going on with the customer. We will take a quick rate. Stick around and talk about whether this is the second golden age for cars. The 60s being the first. Are we at now. After thedan ammann break. Still ahead, the most annoying airport in north america. I will have a Survival Guide for travelers coming up this things giving holiday. We actually sent shelby to these incredibly annoying travel hubs. Stay with us. We continue our conversation with dan ammann, president of General Motors. Through the difficult heavy news, the recall issues. We finally get to talk about what im excited about the cars. I was saying during the commercial break, Something Else happened in 2005, 2006. Someone at gm said i give you permission to go out to go out and make these incredible performance cars. Then, the cpscd was started then. The chevrolet ss. There was a huge focus from gm on highperformance sports cars. Is not just highperformance sports cars. Its the whole portfolio. You saw a fundamental realization from the true believers in the organization that we need to do great cars. Will be great cars, it the first important step to building a successful business around that. That realization happened early on. You have seen the evidence of that coming through over the last few years. The resources, financial resources, engineering resources, Everything Else to put around not just great correspondent great cars, but the Customer Experience to go with that. It brings cadillac to mind. That original cts was revolutionary. Won secondgeneration cts motor trend car of the year. Them ins arent buying droves. What is your strategy for building the cadillac brand . That shows what i was describing. A wonderful vehicle, worldclass vehicle, better than the competition in summary dimensions. But the awareness of the brand and recognition of what the brand stands for has yet to catch up. We have to rebuild awareness around cadillac and the brand as it relates to the vehicles come as a relates to the Customer Experience, to the dealership experience. Thats why we are bringing in someone to run that business, why we need to set it up as a separate business within the company. Im excited to see how he deals with breaking it out, and the name change. The name changing strategy has gotten a lot of press. What do you think about that . Everyone has a point of view on that. His team are responsible for running the business. He was successful for doing this at audi. Let me ask about the trucks. I have been a big fan of the nice american v8. It turns out even with the 700 pounds that ford has shed using body, their v8 isnt going to be your old v8 in fuel efficiency. What does that mean as far as the Game Changing trucks . We will continue to sell a lot of silverado and sierras because they arent a winning truck and they are doing great in the market. We are delivering what the customer wants, and showing up in the results. Customers wanted a midsize truck as well. A diesel with a stick, at least i wanted one. You were actually putting one out. Are you getting sales figures . The colorado will be a huge home run. , everything we hear has been tremendous. The fact of the matter is there are a lot of people that dont want or need a fullsize pickup, but do want or need a well executed super topquality midsize truck. That is what they are getting with colorado. Returnfully we see the of the cts the wagon with a stick shift and mental transition. Dan, extra joining us. Dan ammann, president of General Motors. Hiphop group wutang clan prepares to commercially released its first album in seven years. We asked why the wutang forever remix hasnt happened. I wanted to do it. Im still willing to do it. Lets do it. Its hard to get wutang together to do our own album. Appreciate thewe name checking. To see that wutang has inspired him as well. We said wutang forever, the song was one of the best lyrics written and have all. In hiphop. The point being made that that album was called we tend forever. It wasnt only about us, it was about the spirit and the music of we put out there. We continue to inspire, continue to go on for generations past this. Thats forever. The groups album, a better tomorrow, will be released on december 2. For a guy my age, that is mustsee tv. That was my college band, i guess you could call it hiphop group a band, back in the 90s. Taking stock, at 5 30 with the wutang clan. Are they coming back . Its 26 minutes after the hour, which means bloomberg is on the market. Are you a wutang fan . A bit. Sadly, i did not get to conduct that interview. Lets talk about what stocks are doing right now. We are seeing green on years great with the s p and dow once trading at records. The dow is just barely there. Consumer discretionary stocks lead in the game today. Lets talk about individual movers. 3d systems is one of them. Though shares having their best day since july. The Company Announced it was buying some of tron. 3d systems says the allcash deal has complementary products and technology to its 3d printing business. More on the markets in 30 minutes. More bottom line, is next. Welcome back to bloomberg bottom line. I am matt miller in for mark crumpton. It is Holiday Travel week. At two that the weather system bringing snow and rain to the east coast which airports top of the airport frustration index and which makes flying a breeze. Shelley halliday has the story. La guardia is the most frustrating airport and all of north america. It takes an hour to get there. Lets hail a cab. You, you, you. Just getting to la guardia is a total headache. You have traffic, i told, and it will cost at least 60 in cap fare. Cab you get herehance quickly, there is not much to do, depending on what terminal you are ran. Ratehops and restaurants poorly and the bathrooms are the worst in the u. S. And canada. Guardia ranksla seventh for delays. Lucky for me, i am getting out of here. Holiday joins me now from the least frustrating airport is there a least frustrating airport in america . Where are you . Yeah, if there is, we are here. Vancouver. I am standing in front of the jade can knew. Least rated the frustrating. When i talked to passengers, i have been talking to them throughout the day, they say on the rare chance their flight is delayed, they do not mind being here. There is plenty of shopping, great restaurants, and a lot of features