bathroom after an argument with charles and she's sobbing and here is this little 7-year-old william slipping tissues under the door saying i hate to see you sad, mummy. >> as william got older, diana made sure he was prepared for all the scrutiny he would face. >> william was old enough to read the papers, although the headmaster at the school made a point of keeping them out of his reach. >> did he really? >> yeah, he did, in order to protect them. but then william moved to eaton and you couldn't hide newspapers from william and the other boys. they were interested. he wasn't just a son, i think, over time, he became a confidant to diana. so he took an awful lot on. >> it is announced from buckingham palace that with regret, the prince and princess have decided to separate. >> in august of 1996, william's parents finally divorced. even in the midst of living in this fish bowl of tragedy, scandal and speculation, there