>> yes the restocking fees are very careful. if he gives you a big toaster oven, don't open the box if you want to return it, because you want to make sure it's all sealed up. >> if he gives you a toaster oven for christmas, there's a whole other conversation you need to have. >> gift cards. >> i held a lot of gift cards in my top drawer that i don't use or shop at that store. you can turn it into money. >> what? >> there are all kinds of websites that will buy these, trade these for a different brand. >> is this black market, secondary, illegal. >> card hub is one of them. there's a whole bunch of them. card cash.com. gift card granny.com. card hub. i guess you can go to the coinstar exchange kiosks and they will exchange a gift card for money. >> this is a game-changer. >> they're going to take a little service charge. but if you're not going to shop at wherever he's going to give you a gift card to, then there you go. >> where are we with the culture of giving gift cards, are they okay now? >> it used to be like you didn't