only been set up for 24 hours. just before we go, is absolutely vital that if families have a concern and indeed anybody wants information about these tragic circumstances, they get in touch with our agency. >> [ inaudible question ] >> i am not going to comment on that. i think what we have got is more clarity on what was actually said in the last communication. is more formal the last communication was more formal than the one that was reported some weeks ago. but i don't want to focus on