>> it doesn't sound, mr. mcaleer it was one particular problem. the issues you were detecting were a multitude of safety concerns unlike the safety switch which came later which was focused in one particular area. >> it's all over the vehicle, michael. but the correction -- the correction is what you do to the process. anybody who builds cars creates problems. there are always problems that are created in the production of a car. but you have to have a process that corrects that before the vehicle leaves the corporation's hands. >> my interview with bill mcaleer doesn't stop there. what happened next when he went to sue gm and how he believes all the horrific crashes and deaths could have been prevented. >> if that had been corrected in '98, if we had done a thorough check of our of our procedures and found out how safety defects