steal song >> they didn't want any kind of i tune style distribution that would fit with the internet they were terrified of unbundling the single from the album. long time they've been able to take one hit song like complicated. >> tell me when you got to make things so complicated ♪ ♪ >> it's moving $20 million albums $10 each, five six years later it's not going to move 20 million albums, you just lost 90% of revenue. >> cd sales dropped almost one quarter in three years, that's an awful lot of lost business. labels absolutely didn't want this to happen. ultimately they were powerless to stop it. >> this is hq i'm scott the host >> instant trivia was everywhere