Watch our spotlight on Voting Rights on cspan and on. 027488002 www. Cspan. Org also at the techcrunch conference this year, the creator of siri debuted a new Voice Control app called viv. We would hear from tech officials about how to expand diversity in their industry. This is just over an hour. Good morning. Can you hear me ok . All right. Great. Inc. You. Just out of curiosity, how many people know what the word viv means . Yes, that is right. It means like. We are going to use this tech life. We are going to use it to breathe life into our technology. That is where we are headed with this. Roughly every 10 years, a new paradigm comes along that changes the way we interact with computers. Is a we do not think it secret what that next paradigm is going to be. We are not alone. Major much every Technology Company is now investing in the intelligent assistance race. It is a race to a single interface for the user. Noisenk a lot of the around this area of assistance agents is a very important question. How do we take todays basic technologies and transform them to something that is a true paradigm shift . All, we have come up with list. Isething that we think essential to take this experience to the next level. First, we really just want one assistance. You do not want to have to look and think about what Service Provider you are going to be using to ask what questions, what kind of commands they require. You really just want to ask. Ink appthink of an th justoad is a thing today, wait until you see a device with 600 bots wedding for you to ask them something. It does not scale. Second, you wanted personalized to you. You want the assistance to learn from you. You wanted to learn from you whether you prefer ill or window seats on a plane. You wanted to learn about your food preferences. You wanted to find you a restaurant in an unfamiliar area. You wanted to know all of these things regardless of what device you are talking to. You do not want to have to start over every time you have a different device. You do not want to have to start the entire process of teaching your assistant and so on. I think the most important part about this is that no one company in the world has the resources to plugin every single one of the Different Services that you may want to use. Has spent a viv whole lot of time and money on. Perfecting this thirdparty ecosystem. We think it will be a crucial thing that takes it from todays version that each do 2030 Different Things great and will be able to do things. It will be able to do hundreds and thousands of things. Without further do, let us meet viv. A couple of notes. We are talking to pretty much all the Major Companies around the world that put viv a different kind of devices. Today, im going to show you it on a phone. The other thing i want to note vivs audible voice is something we are still working on. You will not hear that today. It will certainly be there when the product comes. Viv, as a platform, is built so that developers can come in and make things quite easily. Experiences that are fairly straightforward in a fairly short. Time. E short period of it also allows developers to create much more complex experiences. I will give you a few weather examples to start off. To show you the kind of spectrum of what viv can do. Starting with the basic. What is the weather like at home today . Pretty straightforward. Our friends from Weather Underground get it. Pretty straightforward type of query. Lets ratcheted up a little bit. Was it raining in seattle three thursdays ago . Weather underground to the rescue again. Has a can see, viv stronger understanding when you can teach it. I will take another bigger lead to a question you might not ask just to show you some more of the power. Will it be warmer than 70 degrees new the golden gate. The dayter 5 00 p. M after tomorrow . Ok, so this is a pretty sophisticated aquarium. Query. There are a few assistance to this. This is where viv can be trained by developers. With that, let me go behindthescenes to show you how this works. What we are looking at here is the viv developer center. It is where they can go to develop new apps and teach viv new things. I will load one of the queries from earlier. We will run that, and then we are going to open the curtains of little bit. I will show you what is going on inside. It looks fairly straightforward here. There is action something rather extraordinary going on. The first thing that we do is we thatur friends from nuance represent our speech recognition turn our sounds into words. We have a very sophisticated natural lingwood understanding. It translate into something called intent. We have a new technology that we have been working on and patenting. It is a Computer Science breakthrough called Dynamic Program at generation Dynamic Program generation. So, once he understood the intent of the user generated this program. It is a very important aspect of scaling the assistance. Every other platform like it has a manager that says we are going to do movies or something else. They laid out in a program exactly what happens when you query related to some domain. But that does not scale. This is a Dynamic Program that in 10 millisecond it writes itself. It creates an Execution Program that goes out and ties the pieces of the service that you need and it generates the dialogue and the layout. It does everything after the intent. Let me show you one more example. Here is another query from earlier. Your member this one from a minute ago. It was much more sophisticated. Wrote alliseconds, viv 44 step program that figured out all the details around the context that the Golden Gate Bridge was a point of interest, when the day after tomorrow is, connecting all the services in mind. It is rather incredible technology. That is just a little of what goes on behind the scenes. You guys ready have some fun . All right. What i am going to do now is show you where we put our emphasis in the initial development of this. This is something we call, Conversational Commerce. Is, how quickly can you get things done i talking to things by talking to things. Let me show you an example. Give adam 20 for the drink last night. Here goes, we are going to send that. And that is it. Adam has his money in one sentence and we are done. Let me continue. Send my mom some flowers for her birthday. Our friends from proflowers come up with some beautiful arrangements. She is a tool of lover, so let lover, so let us try that. How about tulips . Great. Some beautiful arrangements here. I will go ahead and do this. It knows what my mother lives, and it is going to seamlessly put this together. We will go ahead and buy that. And that is it. The flowers are on the way. Lets keep going. And palmnice room springs for the labor day weekend. Hotels. Com, with some cool options. Hotels. Com come up with some cool options. Heres one at the undress hotel and resort. I think a deluxe room will be good. That. Ts put has anyone seen a Hotel Booking happen that fast before . Is this exciting stuff or what . [applause] all right. Let us do one more. I need a ride for six people from my office to Madison Square garden. All right, our friends from uber will help us out here. A car that needs six people will require an suv. We are going to request arrived. A ride. Now it is looking. All right. Ell, i am sorry robert i will have to cancel the right today. Hopefully, we get a chance in the future. Im going to cancel that. Ok. Now, let us see what we have here. Im getting a phone call at the same time. What you think . This is all 100 live. [applause] we just did for transactions in about two minutes just by talking. So we are very excited about this. Iim showing you hear dont know who is trying to get in touch with me, but i will have to call them back. What i just showed you is just a small slice of where we see the world headed. Just imagine when you have hundreds of thousands of developers plugging in new services. You are able to make these efficiencies of using Conversational Commerce like this. It is just the beginning. Let us go ahead and look at the inside of vivs brain. What i am showing you now is a bit of a walkthrough of the actual capabilities on the inside of this viv. These are the actual models that the developers are building into. I call this the universe of capabilities. People just with a few at our Office Building these. We can take a walkthrough here. We can look at what the weather person built. It gives you a sense of how to model something in here. Lets take a look at another area. I do not talk about much i did not talk about this much today, but i will partake of this tonight. You get a sense of what is in this brain. You canng to be sort of get a sense of this universe. This is what the developers will add to overtime. You can imagine, with thousands of people adding to this, the amount of power it will gain. Summarize, so let me summarize. Is going tos, viv be the everything. You will be talking to all kinds of things and it will do all sorts of things for you. For developers, this will be the. Est next great marketplace the thing that comes after app stores is a new type of marketplace. A marketplace that works for all of the different kinds of devices and the internet finds useful and sales will denigrate generate. Look ahead, lets say the next five years or so, we think there will be a new icon that will be very recognizable, as i as recognizable as bluetooth and wifi and i will be this one. When you see this, you will be Walking Around and more and more devices he will see this icon and that means you can talk to that thing. That we think will be the end result of this and the power of viv overtime. Thank you very much for watching. [applause] thank you very much, that was a very impressive. Lets chat for a moment. What did you guys think . Interesting stuff . [applause] demonstration app that you had. The very first question is twofold. When is anything launching that we can use and when is something using that developers can build on . 2027488003 we will we will start enrolling launch through the end of the year and showcase various types of domains in various ways, apps and phone apps and other things we are working on with partners. Then we will start opening up and workoper world with select partners for the end of the year and gradually open to the full crowd. Chatbot erara is fully upon us now and most of them pretty much suck and people are seeking behaviors that they are good for. Why is viv going to be the system that makes our lives better instead of making us talk to things we do not want to talk to . Thathole idea is developers can go in and build any kind of experience they want and they will have a selfinterested motivation to make it work really well. Whenever you are looking at the Hotel Examples or the weather examples are anytime of commerce any type of commerce, the people building them want to make sure it works well. You actually train and teach viv new things all the time and when that goes from the 25 Different Things most assistance 5000day to 100 things or things it becomes a much bigger part of your life. I think our kids will grow up asking, how did you ever get along without your assistant . The same way when i was in college my kids were incredulous that i did not have a computer. Generally speaking, the aggregation of all of these developers building these incredible experiences together creates a powerful medium. Right now you have stakeholders that have a desire to serve people directly, like amazon for instance. You have the consumer on the other end that wants to buy the thing. In the middle, we have this interface that is largely made up of search. Google is a big example. Going to eliminate the middle part and bypassed google entirely . Dag search is not going anywhere, i think you will find that the more capable the intelligent assistance income, the more of a primary source for many things they become to the user. When there is 1000 inc. 1000. Hings i can do with this when you see how seamless it is you really do not want to go back to the old way. Lets talk about what we take for granted. If you want to do something you either go to an url where you download an app, which you have to have heard about, then you have to sign up and learn how to use it and then enough to place it on the home screen or wherever else it is. There is a lot of steps involved. It is much easier to be able to have this assistant with you and you state your intent and what you are trying to do and that experience, as it becomes more powerful and developers banded together to create then together, users will migrate toward the new world. I do not think search will disappear, but i think the rise of the assistant is inevitable. It goes from means even installing an app that is accessed through notifications or the a text message or Something Like that to not even having to install the app at all. Think about the world of the internet of things for example. He will not be downloading a piece of software to your refrigerator or your mirror in the morning or even necessarily to your car, it all has to live in the cloud and be dynamic. I think that model is really great for mobile, but there will be this next world where you have this cloudbased Artificial Intelligence agent that you will be talking to and it will follow you around with all of the devices you have. Imagine buying something on a consumer Electronic Device and taking it out of the box and andging it into the wall using some id like you do with your phone and having that thing doc, nice to hey meet you, i set your preferences in this device. If you have your way, viv will be embedded in hardware and available for download and enabled inside other apps. It is not about launching a single app, it is about a system that people can embed in their devices. We will start out with a similar experience to what i showed you today to showcase the power of it and we will do but buildite developers in to it for whatever selfinterested reason they have and we will watch how the market evolves. It will be very exciting to see. Teamu have used the team brain explosion in the past in terms of how fast ai will grow. It will makes make things that are generally monday in an task can be much easier to do and this personalization aspect every time you ask for something you do not have to explain every bit of detail. It starts to know you like a real assistant might. It is an efficiency game where it can help you. There are all sorts of interesting cases on how to apply that and one of the most interesting things will be to whenhat happens with viv people start applying all the creativity. Think about apple launched the iphone in 2007 with just like eight or nine apps that they made. What an incredible creative explosion happened when they open the app store. We see the same thing happening in ai and we are at the same stage. I cannot even begin to imagine all the different ways people use this, but we are super excited to watch the development. ,atthew when developers build they will be able to add instructions to tell viv to do new things. You mentioned the thing that , set aside from the extensible platform is the dynamic generation. When a developer creates a module that says, and i you know how to do this or that, what added benefits does that domain Program Generation give . You are honing in on a very important part of the new system. It is kind of a breakthrough. Its going to change the way programmers work with computers, because they are no longer required to actually teach the computer stepbystep coding every single line. We are talking programs and synthesis . It is a variation of that. Instead of having to write exactly every code instructed, you are describing what you wanted to do and modeling what you wanted to do and the computer does the rest. It makes it easier and faster to actually program. Sores a bit of black box people who have bad intentions cannot deliver the program. They do not have access to wreaking havoc that other systems might have if they do not have a system like that. We think that is a crucial aspect to this. Its a very important Computer Science breakthrough that our Science Department came up with. We are super excited about that. Havoc. Mentioned wreaking Stephen Hawking set Artificial Intelligence could spell the end of the human race. Bill gates said hes concerned about it. Elon musk said its akin to summoning demons. Do you think you are building the thing that will and slave us all . Enslave us am glad these questions are coming up because i do think this is going to be an issue down the road. We were joking a little bit last night that if there is some century and ai that starts scanning the internet looking for something. One of the first places they will go is viv to try to take over the network of capability. I am not worried about i do not think this is the beginning of the end quite yet. I am not too concerned about that issue today. Matthew this is the Second Company in this vein that you have started. What is it about this that convinces you it is the future . It is such a natural way for us to interact. I had a guy was talking to who was about 65 and he was asking me what i was doing. I kind of explained it to him i doe said, its so techie not really understand that stuff. Actually it is coming to a place where it gets even easier for you to use it because you know how to hold a conversation. It is a natural way for humans to interact and if that became the defect oh de facto interface for everything you do, i think that is powerful and radically suffice the world, especially with tech. You cofounded siri and sold it to apple. As you mentioned, everybody sort of has to have a Department Working on this. If Mark Zuckerberg took you for a walk in the facebook park for a hot dog and offered you all of the kingdom of the world