You going to retire and going to to do . I marty doing it. I can take of anything i would rather do than travel around tracking down rare books. I enjoy these books that people ask, do you read them . Absolutely. You never know if one of the earlier owners had made an inscription that could substantially increase the value of the book or added interest to the story behind the book. So i will always do this but i never get tired of it. I love sharing stories with old and young and i look forward to every day. Bookshops have been closing in record numbers. National chains are closing down 15 years ago i knew owners of about 300 bookstores. 250 of those have closed just in the past 15 years so its important for these stores to continue to survive. They add character to the local community. Its a place, a Meeting Place for people and they keep history alive. By these bookshops continuing to be in existence. After words is next on booktv. Cofounder steve case speculates on the future the internet and discusses how to navigate the everchanging digital landscape is joined by representatives john delaney at maryland. Host this is going to be a special treat for olive our viewers to talk about your new book, the third wave and you and i have known each other for about 15 years now before i went to congress. We had the opportunity to get to know each other in the private sector so to rupert was to have you here. Guest its an honor for you to do it. You are one of a few people in the congress that understands whats going on in the community so its great to talk about the book that. Host my first question steve is the timing of the book because she went to america on line when it was called Something Different in the 80s. You had a completely different business plan. You reformulated the whole country. Viewers founder and its leader. He led the company through the 90s. He became one of the most Iconic Companies in American History and u. S. A result one of the most iconic entrepreneurs in American History and by any measure one of the great Business People of our generation. Guest maybe we should stop there and call it a day. Host at its peak half of the americans who connect to the internet connected to America Online. It became so popular they made a movie on it with tom hanks before he was tom hanks really. And then time warner and then you one on two continue to be a very successful business person and investor, started a revolution in Investment Fund with 100 Startup Companies including great ones like zipcar , among others so why write the book now . I have to imagine in the days that aol their work people beating down your doors. I had an opportunity to see the book the fork a privilege which was a real trip which. It was like how come he hasnt written a book before so why now . Guest is a great question. Things didnt work out the way they expected but i was not that interested in mmr. I have always been more adjusted in what is happening next in the future or the past. It just wasnt that motivated. It was a few years ago ive been traveling around going around the country and it donned on me that there was this first wave in the second wave in this third wave about to break and it was going to be different and some of the lessons from the first wave would be helpful to the third wave so maybe it was the time to write a book preview is mostly about the future but the great shakespeare quote past is prologue. When it became less about a memoir and less about the past and more about the future and a little bit of a playbook roadmap in terms of whats going to happen in the future and what everybody should do to be part of that future than i became became more interested and i started a few years ago writing it off the non. Host before we get to the substance of the book i want to spend a little bit of time on your background. One of the things i was happy about when i read the book is you didnt want to write a memoir but he gave us a glance into not only your background how you thought about the world as a young person and a young entrepreneur and obviously the aol days in a great story but you are from a wide born and raised in hawaii and up until about eight years ago you were probably one of the most famous people from hawaii and probably up until eight years ago you were probably the most famous person from your high school. Guest i got elbowed aside. President obama, we we are in high school the same time. The Great Schools 175th anniversary. I was a little older. Host even with the dog ears. Guest even with the dog ears. I was a senior in high school when he was a freshman. But it was only when he came to washington as a senator that i reconnected and obviously when he became presently Work Together on the initiative but you are completely right. I was thinking i had a pretty good run and a pretty significant way. Host people were wondering what was in the water back then. Its a great story. Guest even the third wave title. Host you have done some extraordinary things that you have also worked with president bush and he worked with president clinton. I want to come back to that because thats our focus but before you get much further what i liked about your look is when theres a big thing going on and there was nothing bigger than the internet that you could argue its the most important Economic Force certainly a of our time and maybe in history in terms of a pure Economic Force which you not only ushered in the Internet Business model but you also ushered in the internet to peoples homes. What is great about the book is you actually overlay it in an Analytical Framework as to how we should all think about this. You break it down into the first wave come the second wave in the third wave. We should spend some time explaining that these as two people and how you think about that. Guest the first thing was building the internet and building the onramps, the networks and the servers and everything to get people connected. It seems obvious now. When we started in 1985, only 3 of the people were on line and there they were only on line one hour a week. Host was still a very fringy thing and it was a decade before got traction. Most people thought why would anybody want to do that . Host was like a ham radio. Guess who was a quirky thing and in fairness it was a hard thing to do. When you are able to get on line there wasnt much to do. There wasnt much content yet so it took a while before a plan they became ready for primetime but that was the first wave. The second wave the last 15 years was google and facebook and twitter and basically software writing on top of the internet. Host that is created an arm an enormous opportunity for Iconic Companies but the third wave will be fundamentally different which is integrating the internet in a much more seamless and pervasive way in every aspect of our lives. How we stay healthy and how are kids learn and how we think about food or energy or investing money. Fundamental things that have changed a little bit in the first and second way but not that much, the way most people deal with the Health Care System for example and when they get sick and its not as precise. You can order pizza on your phone or watch netflix but the fundamental things around things like health and education have a really change. They are going to change a lot in this third wave but i really think its going to require different mindset for the innovators. Whether it be the start up with a Bigger Companies to understand whats happening. Everybody needs to understand even the definition of work has changed and its changing more in the third wave so its the first wave building the net and on top building the internet and integrating a paralyzed and the process is disrupting the Largest Industries in the country and the world which creates enormous opportunity for people who understand where the puck is going to position themselves. Host a way and away the third way we stop thinking about Technology Companies and start inking about technology as part is every countries of the basic tools we thought existed in business, Technology Becomes that so now aol one of the great things about the book when you took aol public it had heard a million in revenue and it was about 70 million. Now we have got google, apple, facebook, amazon. Collectively these companies are probably worth 2 trillion. Its an extraordinary thing to think about these waves that you talk about. What has really happened but in the third wave what you were seeing is there will be Big Health Care companies and Financial Services companies it will be enabled by technology in ways that we never imagined before. Host in some ways every companies that tech company and even the internet to shifting from being this interesting phenomena to the internet enabled and at some point in the not distant future will be taken for granted. The internet is on a similar path and i think we will know when we get there when we dont have a hyphenated internet. Right now we call it email and sunday well just call it mail. The college ecommerce and sunday well just call it come or spray to think it will take 10 or 20 years to get there but i think we are on that path and the third wave is just the next iteration of the next step for the next wave of taking the idea of the internet and shifting it from being a Quirky Technology thing to being a fundamental part of everyday life. Host one of the things that ive always admired about you is you strike me as being an optimist and he think about the world guest entrepreneurs always have to be optimistic. Host you believe in momentum and when things get going capitalizing on the momentum. There is a lot of debate about the affect technology has to have on our world. Im of the view that its been enormous with positive but when you look at technological innovation and combine it with global interconnection has been a blessing for so many people. But it has put pressure on. Its kind of pressured us in terms of anxiety in our lives and it is heard a lot of middleclass jobs. While we have created new jobs there hasnt been the equilibrium. So when you think about this i know you are an optimist but why are you so positive about where this is going to take is . Guest i completely agree with your sprinkle of Old Technology on anything to solve the problems. Think thats a little naive. There are some problems but how do you maximize the positive and minimize the negative . I think the internet is an enormous force for good empowering people not just this country run the world. Access is available in cuba and is going to be a gamechanger. Host in some ways, and we look at their cars and we think they are behind the times. Guest you have wifi but you dont use your wifi, can i use it to get connected . Last summer we were in africa and kenya and ethiopia and gone and whats happening in the remote villages because of the internet and because of them information around solar and other kinds of technology and its incredibly empowering. Sometimes we are too connected to the good news is we have the ability to get connected and the bad news is sometimes we are hyperconnected and sometimes its helpful to have a facetoface conversation. Its true that technology has created a lot of jobs was also hollowed out a lot of job so how do you figure out ways for innovation in the future to bring everyone along. Uva put together an initiative a couple of years ago around the Small Business and the rapport that came out was ken started saving American Dream . Can this be a force for good and i think the key to that is just as result that internet democratizing access information i think theres an opportunity to democratize access to entrepreneurship and access to opportunity. Sorry buddy feels like they were shot. Right now not everybody does. Some people do feel left out in the retire of the book is to lay out a framework for everybody not just the entrepreneurs and the technologist but for everybody to think about how the world is developing and what it might look like 10 or 15 years and now what are the opportunities for your own kids that might help give you a Brighter Future . Plus who you about health care, education. What are some of the examples in some areas things can be transformed by this third wave in technology that can change your thinking about some of the problems we see . Guest anytime and not the entrepreneur sees a problem they also say they also see an opportunity. For the most part i have talked to a lot of teachers and the way they are teaching is about the same as it was 20 years ago in the way students are learning is the same as it was 20 years ago yet there it bans would send personalized adaptive approaches to learning and all kids dont learn the same way. Some are visual learners are having the systems that can help customize learning can be very important having teachers have more of a sense of whats going on an individual students where they are struggling and where they will need more help. Is one example of the third wave. Thats not just about software, it is also about integrating a so its a culture in partnerships with teachers and with schools and not just about learning in the cloud, and the internet is have had the improve learning in the classroom . Host in health care thereve been Interesting Development there particular and the Wealth Health side. The wearable devices have gotten popular but for the most part the way people manage disease is the same particularly if its a lifethreatening disease. Its not as precise as it is to be. Andy anderson says when they have people come there for second opinions on cancer 25 of the time they change the opinion. There needs to be more data and personalized approaches and technology as part of that solution. Again not just the engineer solving the problems. Partnering with the doctors and hospitals in figuring out ways to knit things together they can usher in an era of health care that has a little bit better outcome and more convenience and help hopefully lower costs. Host that is where you have added to much of the discussion because there are two problems we have when we have these discussions about this and this and the Nonprofit Sector or the government sector or the Public Sector working together. You have people come in from the perspective that the private sector and in the case of technology, that technologists have it all figured out and we are kind of on an island. We know whats best and its somewhat of an insular view of the world. And yet people who come at this from the perspective the government should be doing it. One of the things that i think that has been important about your voice is that its been very balanced. What are the things you talk about the book is how there is a role for government to play and its a positive role but we have to be careful because government clearly can stifle innovation. He can get in the way. Its too bureaucratic and theres just not enough of those balance voices particularly people who have the Business Career you have advocating for that balance so what kind of brought you to that point . Guest d. C. Helps a little bit understanding people and are the reasons im more nonpartisan nonpartisan nonpartisan and working with different people over three decades and getting stuff done. Its also just watching evolution of the internet itself. Silicon valley in particular that i think are arrogant about this. The government screws everything up and regulations are going to slow innovation and sometimes thats true. Obviously there are things that government do that to frustrate innovators and and entrepreneurs whether it be regulations for things like that. Its something that we take seriously but the reality is Silicon Valley would not exist and the internet would not exist without the government. A government funded darpa which is research about the internet. They broke up the phone company ma bell that at least enormous innovation. Congress passed the telecom act that commercializing access to the internet the first where they inject the government said we are sure how its going to work so lets take a hands off approach. So i saw that develop and if you look at some of the great innovations we all take for granted not just things like the internet that gps and weather data, those are funded by the government. Host its amazing that weather. Com gets all of their permission from the government. Its the great marketing genius and you have to tip your hat to them. Ive been in conversations people and they say we dont need the government to be involved. Guest again some people view this book is almost like defending their own government. I get frustrated by government that i think theyre a bunch of things that i let out some of them in the book that we need to take serious. Otherwise we are going to lose our way. So i understand the critics and the cynics and the people who are frustrated. And just in that view but i also think theres the other view which is if you think about important the important aspects of our life like making sure the food or kitsy at school is not going to make them sick for the drugs that her parents take her back was to kill them. And the drone flying over the playground is not going to crash and hurt some kid. The governor wants to provide basic rules of the road and want the government to prove id safety and consistency. The same time they dont want the government to stifle innovation so how do you strike the right balance . More people that have an entrepreneurial background making those decisions whether being congress or the white house. I get frustrated when i hear either the Technology Innovator saying government is irrelevant or the government saying you cant trust the market. Government needs to be more involved. The r