Another Top Executive is out. The man in charge of the vision into the recalled switches is retiring. One lawyers, one of them just met with wellknown Victims Compensation attorney ken feinberg. Feinberg was hired by gm to oversee its victims fund. Bob hillard joins me. Great to have you back on the show. Start with feinberg. Apparently had a fourhour meeting with the man who was hired to explore a victims fund. What did he tell you. Good afternoon, gerri. Glad to be back with you. He wanted to understand the parameters cases that i have. He was serious about trying to get to the bottom how significant each one of the damage models were. We discussed generally you know, what it would take to try to get these resolved. It was clear that the meeting from ken feinbergs standpoint was preliminary. Im not sure if, you know, if he will ultimately be the mechanism by which my clients discuss with gm any potential settlement but gerri you put a lot on the table there. Lets break it down just a little bit. Okay. Gerri feinberg himself said he was just there to listen. But you were there pretty much to present your case and put dollars and figures on the table, sounds like. The amount of compensation your clients, i believe some 50 families, are asking for. Did you have the sense from feinberg that the company, gm, was willing to go as far as youre asking . Well, first, you know, feinberg talked more than any sing get person that i ever have been around that is there to listen. But, i told him the amount of single damages had to be considered and then the math is the math. I mean, there is going to be a retail settlement if there ever is a setment because of the tragedy that is unique to every single victim. Gerri what is the math . What are your clients asking for . Well, there is no math yet, gerri. All it is, is a recognition of the value of each case and given the fact that there are over 50 families, 50 deaths that we have been asked to assist in, that math adds up very fast. Gerri so, if feinberg says he was listening but was doing a lot of the talking, what kind of things did he tell you about what gm is prepared to do . He made it clear that gm is serious about this. That they want to similar to what mary barra said, they recognize that it is their responsibility. And that its time to sit down and try and examine each case. Gerri okay. So he is taking it seriously. He is taking it seriously. Yeah. Gerri and other big question, go right ahead. Yeah. Im saying ken feinberg has a lot of experience. Gerri yes. He and i know each other. I have a lot of respect for him but this case is much different than 9 11 or one boston. Here we have a culpable defendant in gm, possibly criminally culpable defendant, that has, you know, 30 billion in cash on hand. And they have the responsibility for every single one of these injuries and deaths. So feinbergs task, feinbergs task, is what do we do with this, how do we do it . Gerri the amount of money they have on hand to pay your clients, still a matter of debate at this time i think but one of the questions being asked over and over again, maybe you have some insight into this, whether gm will compensate people who were injured or who bought a car he have about the bankruptcy . There seems to be a big issue whether gm feels culpable for people who had problems before gm became the brand speaking new company that it is right now . Yeah. I mean there is only one answer there, that is morally they have to do it. The bankruptcy judge, judge gerber made it clear on friday, he and, no way intends to give them a bankruptcy pass until he determines whether there was fraud committed during the bankruptcy proceedings when they asked for relief from their past debts. So that issue was discussed between ken and i. I was under the impression that theyre close to making a decision, if they have not already and that it would be consistent with what mary barra said, they are going to do what is morally right. Maybe not what is legally and technically available to them. Gerri that answers my question. Before you go, i do want to ask you, we mentioned at the top before i introduced you, that gm executive leaving who was responsible for investigating these faulty ignition switches at center of this whole debate. What do you make of that . Does that have any meaning for you as an attorney representing your clients in this highly contentious case . Well, sure it does. He and those other eight engineers need to be deposed. I think during the civil discovery process at deposition where he is sworn in and he swears he will tell the truth will reveal a lot of what he knows, why he ultimately was i dont know, he said he wasnt terminated. Gerri he retired. That is what theyre saying. They put him on leave. And then he retired. So that doesnt sound totally voluntary to me. Right. Well you know, i mean thats a phrase that could mean a lot of things given the circumstances but sooner or later, as you know, he is going to have to testify. He is going to have to explain what he knows and what happened. Gerri bob, thanks for coming on the show. As this case progresses youve got to come back. Thank you so much. Good to see you, gerri. Gerri and another big victory for consumers tonight. The ceo of target has been fired. Target is still reeling from its massive data breach which left the personnal information of tens of millions of consumers exposed. Now the man in charge of the company, while all that was happen something gone. For more on this we have the ceo of mazlanski and partners. Welcome back to the show. Good to be here. Gerri is this a big day for consumers . Do consumers win here . I think the consumers do win of the board of directors at target they dont win by trying to prolong this controversy. They want to demonstrate theyre taking serious action of the best way to do that it is time to move on from the current ceo. Gerri very interesting. It occurs to me the messaging may be more important for other retail ceos who are probably calling folks who have this Pin Technology for credit cards right now. Youve got to think this tells ceos, you are on the hook if this happens again . I think theres coming to be less and less tolerance around this issue of data security. I think it will be one of the biggest issues for retailers and companies in general going forward. How they protect against these kind of breaches. How they deal with them in the aftermath. I will say if im target right now i think they have a big opportunity to turn this into even bigger win for consumers. They can lead on the issue of data security. If i were them i would be talking about all the steps we could take to say we learned our lesson. Wee go further than anybody else. Gerri target is a Huge Consumer brand with 1700 stores, 72 billion in annual sales. You know target. Youve been in a target in all likelihood, but with over 100 million customers affected i think a lot of concentration was on how quickly target initially reacted, Gregg Steinhafel in particular and it took months. They Just Announced they would issue new cards, new chip and Pen Technology which is apparently safer. Why didnt that happen right away . Consumers are right to be outraged here. It took a long time to get the initial breach made public so we could protect ourselves. Secondly the steps needed to be taken to keep everybody safe took a long time to announce. Why . Well, i think, not to defend the actions but these things are complicated issues. You cant change your technology overnight. So it does take time to identify new technology and figure out how it was to implement it . Gerri do you think they were quick to respond to this problem. I dont think they were quick to identify the problem and come back to consumers and second time they shade they found even bigger problem. Companies have to be more responsive on that front. Whether taking these steps now was too slow or not, at end of the day and they make the right decision and replace the ceo that is the way they should be judged. Gerri i think there is also issue how long it took them to get to the market, hey, this was a problem. A, the law says you have to do it as soon as you know. B, chip and pin could have been announced much earlier. They could have said right now were ordering technology for this. We intend to put it in place as quickly as possible. None of that happened. Instead it was radio silence and getting the ceo in front of a camera was hard work. It cant be. That is why he is out today. Companies are acting more quickly. Look at situation with adam silver and Donald Sterling in the nba. What we will see more and more when Companies Get in trouble, the ceo, in that case the clippers owner, they will be cut much faster and less lasttude. Ceos have fair warning. One is the case of somebody misspeaking and being an idiot and other case consumers getting harmed. But the point is that the people who have Decisionmaking Authority they will learn they have to act quickly and swiftly and strongly. Gerri i couldnt agree with you more. Thats clear from this and whats interesting with the two stories we just talked about, target and gm, gm responded, immediately almost. Mary barra was out in the marketplace saying were looking at this. Were trying to get on top of it. Target took much longer to come to the table and try to do something. Now you may say that bare a didnt have the berra didnt have the response you wanted but they were on record talking about it. After the recall was covered up for 10 years. Gerri there is that. Michael, thanks for coming on the show. Good to have you here. A lot more still to come this hour. Including how do you do that, to figure out the bless place to retire. Well read some of your tweets, Facebook Comments, your. Mails. We want to hear from you. Tweet me gerriwillisfbn. Go to the website gerriwillis. Com to send me an email. Up. A short word thats a tall order. Up your game. Up the ante. And if you stumble, you get back up. Up isnt easy, and we ought to know. Were in the business of up. Everyday delta flies a quarter of Million People while investing billions improving everything from booking to baggage claim. Were raising the bar on flying and tomorrow we will up it yet again. Let that phrase sit with you for a second. Unlimited. As in, no limits on your hardearned cash back. As in no more dealing with those rotating categories. The quicksilver card from capital one. Unlimited 1. 5 cash back on everything you purchase, every day. Dont settle for anything less. Ill keep asking. Whats in your wallet . Gerri are you thinking about retiring . That is an attractive prospect, right . Where would you do it . States like florida or arizona might come to mind but a new survey from bankrate. Com didnt even place these two states in the top 10. So what states were deemed the best and worst and how do they measure it up. We have bank rates Research Analyst is here to explain. First off, tell me how you came up with your list. What were the metrics that you used . Really we want to take a personal finance per perspective to our ranking. If you could live anywhere where could you get the highest quality retirement . We looked at number of things. Sunshine, warmth. Gerri cost of living has to be big. Cost of living has to be important. Anyone on fixed income has to figure out cost of gasoline and groceries. That is very important. Tax rate. How much, are you going to pay in property taxes, sales taxes those kinds of things . Healthcare, Health Care Quality is very, very important of course. We also want to get measurement of how happy people were in their state. Gerri how do you measure that . I mean come on . There is tremendous amount of data out there. Talking about surveys that ask people do you think your community is on the way up or on the way down . Do you feel safe in your community . How often do you laugh . There are surveys out there that will measure how happy people, how much they actually enjoy their surroundings. Gerri lets reveal the list. Top states to retire here. You start with south dakota. Can you believe it . Gerri youre out west here a lot. Which is interesting. Because is so cheap to live there and a lot of those states are gorgeous. South dakota and north dakota did extremely well on our list. Everywhere west of that as well. Talking about south dakota. Montana, wyoming, colorado, utah, all those states are in the top 10. Every state has a different reason for ranking so high in general. They all have very Good Health Care systems. They managed to keep their costs in check. That is very difficult balance for a lot of states to be both good with Services LikeHealth Care Quality but also having a low cost of living. Gerri chris, i have to tell you, a lot of people dont live there, okay . The populations in this country will push to the coasts, right . I think one of the considerations that people going into retirement where are the kids . Where are the grandkids . Where are the kids . And you know, being that far from where youre lived many, many years that is a tough decision to make . That is exactly right. We should probably say this, first of all, a lot of people, for a lot of people the best state to retire is where your friend and family are. That is the most important thing. This is a ranking for people who could move anywhere. With the cold weather that you could get in south dakota, you also will get a really Good Health Care system. You will get extremely low tax rate. Youre going to get very High Satisfaction score from people who live there. They really love it there. There is a lot to exchange. Gerri i have to give you the worst states here. New york, right here, number one worst state. So expensive. West virginia, alaska, arkansas, hawaii. Hawaii also very expensive. Great stuff, chris. Interesting list. Thanks for coming on today. Appreciate your time. Thank you. Gerri coming up later, amazon and twitter are teaming up on shopping but will consumers buy shopping by hashtag . A hot new thing for restaurants but are they are banning tipping but are tipless restaurants about to become the new norm . Stay with us. Peace of mind is important when youre running a successful business. So we provide it services you can rely on. 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And if you switch, you could save up to 423. Liberty Mutual Insurance responsibility. Whats your policy . Gerri there is a growing new trend in the Food Industry we want to tell you about. More restaurants are getting rid of tipping all together and opting to pay their servers, waitresses and waiters more instead. What does that mean for consumers . Etiquette expert Jacqueline Whitmore joins me. Founder of the Protocol School of palm beach. What a great place to be if youre an etiquette expert. Thanks for coming on the show. Here is the deal. Restaurants say well pay the wait staff more. Forget tipping. I would assume that has attractions to people who are customers. But as an etiquette expert what do you make of it . I think people are struggling now and i think that people appreciate their tips and i think if you take that away from them, you might get uproar from people in the service industry. Support the tip system, you like that. Why . I think that, as i said i think a lot of people depend on their tips to feed their families if you take that away from them, granted if they make more money, thats great. A tip is to insure proper, prompt service. I would want someone to give me Great Service knowing they might get a better tip. Gerri interesting that you say that from consumer point of view, you want controlcontrol of the tip. That is how you vote. I had good experience, bad experience, i didnt like the service that got. It empowers consumer in that situation. Here in new york i was in a taxi this afternoon. This morning actually, and choice is to tip because you feed your card electronically was, 20 , 25 , and 30 . And i thought, im not, i dont want, i dont think the service i got was worth any of that. So, i think you have to give the customer real choices. What do you say . Well, i do too. , gerri, there are students, for example, restaurants that are very highend that will automatically put the tip on in the end. However, those restaurants are know