What it did next. Disney ring tone. Interrupts a hearing. [laughter] just let it go, mister. Pat roberts to give us the backstory on that. More serious issues as well. All that and more coming up on the willis report where consumers are our business. Gerri tax day has come and gone thank goodness. Identity problems for many taxpayers are just beginning. Scammers are stealing peoples unexpected stealing peoples hardearned refunds. My next two guests have fallen victim to this. Here to tell their stories. Dr. Kevin campbell. Long time friend of the show. Deputy commissioner at the Alabama Department of revenue in charge of income tax fraud apprehensive. Joe garrett. Welcome to you both. Dr. Campbell ill start with you. I understand you get a call from your accountant. Thats how you heard about this. Tell us what happened. Like any good american, i filed my taxes on the last day. On wednesday. And i had a call from my accountant telling me that they were refused from both the federal and the state. The reason was they had been filed on february 28th previously. So we obviously knew at that point my Social Security number had been comprised. And someone had fraudulently filed my federal and state returns. Were you able to follow back and figure out how it was stolen . Well, the interesting thing, we got very little help from the feds. We did go to the department of revenue and found out someone got a hold of my w2 from my Hospital System and filed a return with my name, my Social Security number, and my address with last years w2. Were still tracking this. Were suspicious it may be due to when we refinanced our house with a mortgage. That information was available to other people. Gerri wow. How does this make you feel . Do you feel vulnerable . I feel violated. I feel the victim of a violent crime. Even though it was a victimless crime in a way. This was my Social Security number i had since i was small. Now ive had to spend a lot of time its not victimless my friend. You are a victim. Ill get back to a in a second with remedies you may have taken. I want to turn to joe garrett. You work for the Tax Collection Agency in your home state. Tell us what happened to you. Joe hi, gerri. About a month ago, after work, i went to the mailbox. I had a letter from the department of revenue where i work. That letter told me that a refund had been filed. It asked me to very verify my identity and verify that i had filed that refund request. Of course i had not. So i knew that that letter was telling me that i had been the victim of id theft. Gerri wait a minute. Before you go on, i want to point out not all states do that. I mean, it was thats a good thing in your state. People who are watching our show who dont live in alabama may not get that. What happened next . Were you able to figure out how your personal data got stolen . Joe so gerri i was able to identify the return and stop it and prevent the refund from going out. I was able i am i believe the crooks got a hold of my former tax return because the information they used would have probably only come from my tax return. Suspicious it may have come from my tax return Prep Software provider. Gerri oh, thats right. Youre a turbo tax person. Right . Joe i use turbo tax and have for several years. I know the crooks use turbo tax to file the fraudulent return. Gerri that has happened to lots and lots of people. Kevin, to you, do you know how much money youve lost . Any steps youre taking to make sure nothing like this happens again . Kevin fortunately i actually owed money to the federal government. So i havent lost anything with the federal return. [laughter] and the state return actually, they caught it, and they denied access to that return. Gerri well, thats good. Kevin so im now processing a paper return. It will take a little bit longer. Gerri we understand it takes some time if, in fact, you were due a return and the refund was stolen to get that money back. Joe, youre an expert in this, my friend. Youre the brain on this. What steps are you taking any additional steps to protect yourself . Joe so to get my federal refund, i had to file an id theft form with the irs. They tell me to expect it to take them about six months, and theyll process that form. And then assuming that they believe me that i was the victim of id theft, i didnt file the first return, theyll process my second return. My real return, and ill get my refund. Also all consumers, when theyre the victim of id theft, they need to go to the credit agency. Put a fraud alert out with each of the three credit agencies. Gerri absolutely. Great idea. And, joe, one more word go ahead. Joe to taxpayers file as early as possible. Thats the one way to ensure that youre not a victim, if you can file your return before the id thief files the return. You can protect yourself. Gerri joe and dr. Campbell, thank you for coming on the show tonight. Amazing stories. It can even happen to a tax collector, my friends. Unbelievable. Thank you. Thank you for having us. Gerri victims of identity theft, continue to receive delays in receiving their tax returns. From the inspector general, it took the irs on average 278 days to resolve tax fraud accounts. With more on this, american for tax reform, grover norquist. There you see it, my friend. This guy is a tax official. He collects taxes for a living. He tracks fraud, and he gets ripped off. How can this be possible . Well, in 20 of cases, it takes longer than a year. So theres a very serious problem. The irs is not doing its job here. And one of the problems that weve had to pass a law this week theres a law passed in the househouse of representatives to ban Hillary Clinton from working at the irs and doing what she did at the state department. You can no longer, when this bill passes completely through use your private gmail accounts. And irs agents have been putting your data and mine on their accounts. Now when hillary was letting other people read our state secrets on her email account, but our personal data, this will be a crime. Gerri i have to tell you, this is astonishing to me. What youre describing is that irs agents, when they leave the agency, they still have access to all of the computer information. Theres that, and then there are the hackers. The people who get in the middle. Why can they get in the middle . Because the irs has such flimsy security systems. The gao reported on this recently. They said the irss failure to secure its massive database is making taxpayers private information vulnerable to hackers. And i submit this to you, grover, i know youre the expert on this. But when individual americans doing the right thing taking up their Civic Responsibility and paying their taxes are faced are having their personal identity stolen by doing this, its simply unacceptable. What do you say . Well, it is. And the people who run the irs have been spending time as we now know because of congressional hearings, targeting people for political reasons, hauling them in and asking them how often they pray to see whether theyll get a tax number for their tea party group. 500,000 hours this year in irs people supposed to be working for you and me were doing union work, paid for by you and my taxes. So why do they not have time to fix this . Theyre not being serious about managing themselves. Gerri of course, we saw other scandals as well. Super expensive luxurious conferences in las vegas and other places that they paid for. The list goes on and on. You know, when you have an investigation like you did into the tax exempt arm of the irs and lois lerner its hard to keep your eyes on the prize. Its hard to be obsessed and jokes on the job you have to do day to day. This is part of the problem as well. Their attention is distracted by all these scandals. The impact though the irs paid fraudulent filers what weve been talking about here 5. 2 billion in 2013. Taxpayers id stolen, from 270,000 in 2010 to 1. 6 million. 1. 6 million in 2013. And, you know grover, what the solution was by the irs for fixing this . They met privately secretly with heads of big Accounting Firms h r block and others, privately, quietly on the side. Didnt make anything public. Were hearing from them now, they wont have any solutions for this year. I believe and i want to know what you think, i believe thats just not good enough. Its not. The entire leadership there we saw this with the secret service, the top leadership needs to be removed and replaced. Gerri grover, we have a long way to go on this one. Hope youll come back soon and talk about it. Thank you. Sure. Thank you. Gerri still a lot more to come this hour including the latest on the showdown between obama and congress over iran. And, next, all eyes on New Hampshire republicans almost in the race gather to join forces against Hillary Clinton. Dont go away. Mc gerri New Hampshire is the political epicenter for this weekend of all our attention that is. Most of the republican president ial hopefuls are gathering in the Granite State for the first in the nation summit. Steve moore and john mccormick. Both to have you here. Hi, gerri. Gerri john ill start with you. Who will come out on top . Scott walker. Ted cruz. You name it. Long list. Rand paul. On and on it goes. Who is going to come out smelling like a rose . John you really dont know until they gerri take a gander my friend. Thats what youre here for. John all eyes are on marco rubio after monday. Nice contrast with Hillary Clinton coming out there. He framed the campaign, hes the future. Shes the past. I think theyll all try to position themselves against clinton. Walker is saying hes an outsider. Shes a dnc insider. We saw Mike Huckabee going after Chris Christie on entitlement reform. Huckabee opposes to reform medicare and Social Security. You never know if theyll take shots at each other or after clinton. Gerri steve in New Hampshire its usually the mainstream republican hopeful that does well. Is that going to repeat itself here . What will happen . Steve yeah, its a mustwin state for jeb bush. Bush has to do well in New Hampshire. Hes not likely to win iowa. John can correct me if im wrong but you can go back 50 years and nobody has won the nomination without winning either iowa or New Hampshire. It will be an important state. I agree with john. Its a freeforall. I know who the losers will be. It will be hillary. All these republican candidates are going to go after her jugular. And their right to do so. Gerri or obama. A lot of shots at the president. Lets move to Mike Huckabee. Hell be making an announcement. Very exciting with brett bare tonight. What will he say . John. John he sees this endeavor with brett as an important one he will make an announcement about his future plans. . whether this is a formal announcement saying he will run for president or hell announce a date when he decides, it wasnt quite clear. He gave the impression to the four or five reporters he called this morning, he said ive taken on the clinton machine before. It seems like hes ready to run again. One of the interesting things about Mike Huckabee. Hes the candidate nobody is talking about. Gerri true. People forget that it was eight years ago that he won iowa in the caucuses in iowa. I believe he can do that again. Hell have the evangelical christian support. Very wellknown everywhere i go around the country. People know Mike Huckabee. They know him, not so much being the arkansas governor, but by being a star on fox news. So hes likable. He also has the kind of charisma. I hate that term. But he has that kind of charm that will carry himself far in this race. Gerri he is. Hes very personable. Hillary clinton talks about talking to real americans. The governor talks about just talking to people. Theres a big difference in the way they approach things. I want to move to hillary for a second. Big news the left will be focused on. Thats hiring gary who is the former head of the commodity futures trading commission. . he defended derivatives and the use of derivatives. John will this be a tough pill to swallow for the left . John you know, i dont think this is something symbolic. The left was worried about her ties to wall street. You go back and read magazines like mother jones talking about her goldman problem. Hillary was giving speeches to goldman. Taking Campaign Funds from wall street. Tied at the hip with wall street. Gerri you make a good point. Our own Maria Bartiromo this morning talked to john boehner about hillary. And he had he had some tough words. Listen to this. John whats she going to do for america . Thats the real question. Its not about personalities. I think that the fact that she wont turn over her server, the fact that shes ignored the law when it comes to how she was supposed to communicate as secretary of state, those are going to those questions will continue to haunt her until she comes clean. Gerri well steve, you wouldnt expect john boehner to Say Something nice about Hillary Clinton. He didnt. What did you make of that . Steve the big issue with Hillary Clinton, the split personality. If shes smart, in my opinion, the way she can win this race is by running as a bill clinton democrat. New democrat, centrist ideas that work well. The problem is, she keeps getting polled to the left. To kind of the Elizabeth Warren corner of the party, which is a deadened. Bash big businesses. Bash wall street. Bash rich people. And i just think, look, the bill clinton years were very prosperous years. Gerri if she goes center shell look exactly like jeb bush. Theyll be hard to separate. Steve and john, thank you for coming on the show. Great to have you here. And later in the show a revolutionary idea by verizon could change the way you pay for tv. And, next ever since the movie came out elsa is everywhere. She made an appearance at the Senate Finance committee. Well tell you how coming up after the break. You total your brand new car. Nobodys hurt,but there will still be pain. It comes when your Insurance Company says theyll only pay threequarters of what it takes to replace it. What are you supposed to do, drive threequarters of a car . Now if you had a Liberty Mutual new car replacement, youd get your whole car back. I guess they dont want you driving around on three wheels. Smart. New car replacement is just one of the features that come standard with a base Liberty Mutual policy. And for drivers with accident forgivness,rates wont go up due to your first accident. Learn more by calling switch to Liberty Mutual and you can save up to 423. For a free quote today,call Liberty Mutual insurance at see Car Insurance in a whole new light. Liberty mutual insurance. Gerri well, this is definitely one way to make a Senate Finance hearing interesting. Listen. On that issue as well as on the geographic preference oh, come on. [laughter] just let it go, mister. Gerri yeah. You heard it right. That was the let it go theme song from disney. The ring tone going off at one of the most unexpected of times. The frozen fan himself. Senator pat roberts. You have a sense of humor to come on the show to talk about this. What were you really trying to i mean, were you surprised by that . Is this your grandkids favorite song. Well thats lily lorraine, patrick, they said i needed a new ring tone. I had a mundane ring tone. I have two. One that says let it go when im dealing with the administration. And i walk the line when im trying to get something done in the senate. Gerri we tell you that second song is my favorite. Senator lets talk about what you were trying to get done when that happened. A trade agreement. Gerri your trade agenda . 71,000 jobs in kansas. 12 billion with regards to our agriculture. I dont know how many states. Im the chairman of the ag committee. China will take 40 Million People if we dont have a trade deal. That will be lost. I know my friends across the aisle like to talk about human rights and currency manipulation and the environment and labor. They make speeches. At the end of the day, we have to have a trade bill. I had thought that basically the trade agreement was probably the one thing that we could work with, with the administration. I suspect thats true. Id appreciate it if the other side of the aisle would quit making speeches. Gerri lets move on to iran for a second. Thats certainly be in the news. New bill gives congress the ability to look over this agreement were trying to make with iran. I want you to hear what the president had to say about this bill. President obama both senator corker and cardin at least in my understanding agreed that there wont be a whole bunch of poisoned pills or a bunch of editions added to that. Theyll be protective of this being a straightforward, fair process for congress to be able to evaluate any deal that we may come up with. And then register its views. Gerri so this bill that senator corker has been promoting trying to get pushed through the president is now saying that sounds to me like hes saying, it will get rubberstamped. Congress will rubber stamp his agreement. Do you think thats true . No. In a word, no. We have 30 days to take a hard look at this. I know the president says we have a framework. I dont think we do. If you listen to the ayatollah hes the person were really negotiating with. He already said that were liars, that israel doesnt have the right to exist, and that sorry, we wont have any inspections, by the way. And we need immediate relief on the sanctions. Every one of those things, talk about a poisoned pill. Those are essential things that Congress Wants to look at. We will. It will take us 30 days. Were