Are there Public Comments on this item on the resolution . Yes thank you that was beautiful and it is really good to keep on remembering her i really appreciate that thank you very much. Thank you. Gamechanger just briefly im commissioner king from the Southeast Community and i just met commissioner cane i want to say in reference to dr. Espanola jackson she called me up about a meeting telling me how important to be at that malia cohen she said baby we need to be there at tribulation she said you wont pickup me i drive myself he ever where she had any on the bus as a teenager mom a and so many things she did for the community so thank you all very, very much next comment. Briefly from bright line thank you for this resolution. Any at a other Public Comments on this item hearing none, and thank you very much for the family and relatives of dr. Jackson clapping. next speaker, please. Item 8 is Advisory CommitteeQuarterly Report. Good afternoon, commissioners i also want to start by on behalf of the Advisory Committee expressing my condolences to dr. Jackson family i remember my First Commission report and so Public Comment came and dr. Jackson came out for comment they talked about how the e j seats and how the history of cac had failed to have a relationship with the people of the Southeast Community and she look at me and said he met this gentleman today, i think well get along fine i took this criticism because of drablgs we hope the first and hopefully not last meeting with the joint commission and we never visit with the southeast we were able to hear and see the people and her, she meant a lot to me and i will miss her greatly on to my report on january 19th the cac held the elections for the leadership im happy to say i was reelected to another term and that the community has so much faith theyve honored me with a second term and reelected rebecca lee as the vice chair in district 4 as our secretary and amy is excited to take on that role for the correspondence for the cac we had 3 new appointments last year dr. Lee was appointed by the mayor for the finance seat and district 3 our new representative is leslie and district 4 aim i didnt that represents supervisor kims office the cac continues to be a difference represent body made up of 40 percent ladies and highly educated individuals with the connective status and proud that despite our methodologies and other things were probable one of the most productive bodies the city i think we set a good example what a good challenge to be to represent the district and communities world cups and Environmental Justice goals and through the sfpuc transit this year we passed two last year 3 resolutions in which i addressed in my last report the support of Southeast Community sorry the southeast Facilities Community outreach process and the impacts of the system and improvement which we adopted in january we collaborated in events following high priority neighborhoods and have a sense of the puc and the Transportation Authority on january 23rd to talk about the blackout on Treasure Island with our representative mark our priorities the 10 year Capital Improvement plan and the southeast revitalizations and the spiritual justice and the sewer system Improvement Plan and Stormwater Management and cleanpowersf prelims and the advancement and empire security and drought we currently have two draft resolution that are voted on in march we to the department of the proposals the first is the lake merced west Development Resolution and the bubble resolution i also wanted to thank supervisor avalos that come out came out to the last meeting for the Affordable Housing reservoir and i want to thank the commission that comes down to our meetings and keep on coming we love having you and thank you so much for the last two years and i looked forward to starting again for the next 4 years. Thank you very much and congratulations on our reappointment were lucky to have you, we appreciate our service and the ambitious agenda were looking forward to that. Ill add along with the comments wendy youre doing an amazing job so make sure you come back. Thank you. Public comments on Advisory Committee report. Hearing none next item, please. Item 9 a report of general manager a. Good afternoon, commissioners first is the drought update steve richie. Good afternoon, commissioners steve richie assistant general manager for water next slide, please it is probably well, we had to cancel the february 22nd Commission Meeting everyone was talking about the disappearance of el nino and things congressman rapidly as well see this is our standard chart on the storage levels with ill point out that the water Bank Increased 5 percentage wants if where it was not just last weekend through this storm basically friday and saturday and sunday added that much water to the water bank and 3 percent to the total system storage so we got a lot of water this weekend and, in fact, in particular an email that noted that san jose depth increased 36 to 40 new inches at salutation plus that water salutation will say a lot of water and rain and snow that is really good for our system and just a quick slide on the other reservoirs around california the blue bars show where the water are relative to the historic averages and all the reservoirs are doing better than it they have lastly it is good more all california but they lag where we are but still more weather ahead in particular our precipitation at hetch hetchy that bumped us up to 40 percent both normal and this is a positive sign for more as well as snow pack weve bulged up the last couple of storms and things are looking better than on the snow pack that doesnt mean that the water is filling up but certainly pro tem this is a slide we show where the water available to the city maybe on the two relative to the water in our system on the green line as you can see where the one and 39 thousand feet with that number steady increasing if we get 10 thousand plus this will total fill up you are system bans the projects on the last months results we are predicted to get to 6 hundred and 15 that will go up so i think the possibility of phil our system a better possibility than it has the precipitation numbers again up february was a lousy month but march so far were at 80 percent in hetch hetchy and a similar percentage roughly for the bay area reservoirs were doing better after a poor february. And the precipitation forecast the bright colors are good the reddish shows this weeks precipitation forecast and the following week not as much but an unsettled period that is good news more Water Management and again, the deliveries are allow people are conferring a creeping up in demand nothing to be alarmed about i think that is a little bit warm but the is well below than prior times and that is a quick note the state water board is having a framework for a longer than conservatism so extend the level we asked to reach out to folks the urban efficiency and report back by may first with bosca and others are to participate with the board staff were interested to hearing where theyre thinking of going and our suggestions how that will work the future statewide ill be happy to answer any questions you may have. I have a question. On our first slide how do you get 899. 9 percent plus 4. 7 percent. Oh, the 99. 9 that is normally where we arrest are generally, we fill water bank were on the average were full the plus 4. 7 is the current at 39 plus last weekend that was 39 percent full so weve increased 4 plus percentage between last monday and this monday the 99. 9 is an average number of storage but means we increased about 4 percent from the last week. Okay. I thought that was some type of a new math. If i can make bigger numbers ill do it; however, i can. Any questions or comments any Public Comment on the drought update next item, please. General manager. The Strategic Plan update and ellis will give you an update on that. Ill ask for the slides to come up. So juliette for the external affairs i want to workshop the 2020 sfpuc Strategic Planning process and share some of the work. Our goal today not to cover every aspect but share the process and the goal areas with the objectives that are executive team has priorities and any highlevel growth that to get a sense of anything significant. So ill spend a couple of minutes fairly quibble trying to describe what the genesis for the Strategic Planning process and really our general manager has really been the driving force the process to begin we feels strongly we need a road map for the next 3 to 5 years to connect our day to day work to the long term agency wide vision and looking for an opportunity to link the warment and pour as you imagine there is a function as their own organization and many of the enterprises are through the processes for the particular enterprise that lacks the authority for the overall priorities and have the plans align with one another and lastly as an agency were looking for opportunity to improve the work and look at it best practices and share the information around the departments and focusing on the effectiveness as an organization you mean we also currently have a strategic sustainability plan, which we use as a framework to track process on action items throughout the organization while it is a helpful framework with the triple line approach it is the strategic in part because the breath of information collected and recorded on about 80 percent key indicators that are the plan part of Strategic Plan well have the framework crossed all areas of the organization and then more about Strategic Direction rather than the Data Collection and finally has mentioned before the mayor has directed all the Department Heads to submit the Strategic Plans for all departments so unfortunately, our process has been a request from the Mayors Office as well so we kicked off our Strategic Planning process last may with an executive retreat with our consultants and i believe arcades i saw them i did peter who has been helping to facilitate the process as you can see from the timeline this is a work in process were testing with the senior staff clarifying the acts and timelines and the process of creating the last components of this coherent plan and our consultants are really been in charge of finishing complete the native that will come to the commission as a final work product for adoption in april and then briefly walk you through through the work the executive team identified the areas that are the biggest priorities for the agencies and some of the feedback from the communication memo we submitted an update a couple meetings ago some questions about the strategy behind some of the things we been prioritizing we spent time providing context around what that process looks like so back in may we conducted a swat analysis for the opportunity and threats and this is familiar to many of you this is the strength really being the sense we do well as an organization but the weejss and the areas to improve the places in environment and as we look at the future and the treats the areas that we should be prepared for and keeping an eye on to respond to. These are some of the things on the slide as far as weve included the slide analysis that came up through several the mayor edwin lees from the executive team but not a surprised to the commission we been looking at this organization for quite a few of the they have the need to manage the infrastructure and improving the enterprises and the Workforce Needs and Building Support for future rate changes. In addition to the swat analysis we have a selfestimate we sees the place on the slide and this process really helped us hone in and identify the areas where we will focus our attention there are areas that reflect the importance to the organization and that we kind of assess we have a lower achievement the areas when you look at the quadrant on the slide it is the upper left area that is reflects the lower importance in regards to the issues so the easier we prioritized the assessment include a focus on employee and Leadership Development, operational infrastructure stability and wider resource advocacy under the leadership and development some of the things that were discussed were ongoing commitment to leadership and Employee Development and the workforce plan to guide both our h. R. Process and help us if we think to prepare for that suppression issues under the infrastructure ability a lot of communication around the need to have uniformity it the Capital Improvement plan process and a need to have a centralized process we been Asset Management and reilly tying the Asset Management to a forwardlooking 2 and 5 year budget cycle under option there were a focus on institutionalizing with the particular focus on the Improvement Program and really trying to identify to look at Lessons Learned from the water improvement and around resource coyotecy we spent time looking at the need for better collaboration between hope sf and one area of focus. May i ask a question. So gm where are you in terms of Employee Satisfaction i find the utilities you know customer and Staff Satisfaction so how in terms of Leadership Development how are leaders accountable you know and their staff in terms of hour theyre leading. How to communicate back to staff. So well get into that a goal around the Workforce Development i can give you a sneak peak but an area of focus our general manager has been pushing with an organization and new leadership that through the h. R. Department as well as there is additional work happening around core confidences and what are the core components across the different types of chafthsdz and a bunch of work the Strategic Plan around tying the core confidencecy work in evaluation processes so it direct connect around accountability those are the things that folks need in order to perform well at their jobs and all of the training and Leadership Development is tied to the report our general manager can jump if 2, 3, 4 if we assess there is more to be done in those areas to creating the accountability but there is a lot of good work in regards to articulating what the performance means and how to tie it into the Evaluation System but additionally if you have ideas we would like to hear them. The past we have done a Climate Survey how employees feel about their jobs we have that but what we want to do is strategically come up with a plan the direction we want to guess and tie it into how we you know carry out the mission and tie all that together and also up i put that into the performance evaluation and make sure that once we come up with this structure how do we communicate it to staff what is in it for them and how it effects them once we start educating we evaluate do they get it or not. That is the Employee Satisfaction it is the Employee Engagement with the offer the next 5 years the retirement rate the utilities well be completing the city and county well be competing for the workforce and the higher satisfaction rate. Definitely. Ill go back to the slides. So with those priorities with the slot process and the Utility Development in mind we begin to take the plan focusing on the Vision Values and big picture goals so for the condition wed like your input on the top two areas on this shied primary are areas we anticipate theyll stay the same over the next years and the staff and the blow them the higher level goals in my presentation ill share some of the ouvenz a working draft and could change so again, were asking you to give us feedback on the highlevel goals. So the executive consent sometimes we end up what happens an affirmation we made a few changes to the Mission Statement so as you can see that listed there i can read it to you as well to provide high quality reliable Sewer Service inclusive of the interest the resources entrusted with our care and quite a bit of conversation around that theres a lot of attachment to the Mission Statement that is a good thing because you went through the processed a few years ago to develop this Mission Statement and a it resonates with the commission so in time section we think this helps people describe the values that are 5 core values for what the puc stand for the first one is service that we focus on Customer Satisfaction and innovation a