One way weâre failing to establish trust in technology. In my day job, I design videogames that support mathematics learning. Despite my training in more traditional classroom-based mathematics teaching and learning, I chose videogames as a platform specifically because people playing a good game have trust in the game. When you experience failure during gameplay, you look automatically for feedback paired with that failure â because a good game wonât just arbitrarily fail you. Thereâs a reason for that failure, and the game will tell you what the reason is. I believe that trust is a key component to all learning experiences, in classrooms, libraries, maker spaces, videogames, etc. We have to be able to trust our products, our colleagues, our professors, our friends, in order to learn from and with them. And trust requires a lack of arbitrary punishment â any failure that does happen, needs to come paired with useful feedback for correcting that failure.