Tucson Police Department to stop responding to some calls due to staffing shortage A staffing shortage plagues departments across the city, not just police. The department will still respond to emergencies and life-threatening situations where officers are needed. (Source: kold) By Megan McNeil | March 10, 2021 at 6:09 PM MST - Updated March 10 at 6:09 PM TUCSON, Ariz. (KOLD News 13) - In an email sent to staff, Tucson Police Department Chief Chris Magnus said the department will stop responding to certain calls, citing long response times due to staffing shortages. Some of those changes will happen quickly, but others will happen over a longer period of time.