Ufone, Infobip collaborate December 24, 2020 ISLAMABAD: Ufone and Infobip collaborated to provide Communication Platform-as-a-Service (CPaaS) to its existing and potential corporate and business process outsourcing (BPO) clients, a statement said on Wednesday. Through this solution clients will be able to enjoy faster service and would be able to resolve multiple customer queries via whatsapp, it added. Whatsapp will primarily act as a self-service option for Ufone’s corporate clients. Whether it is customer relationship management, business intelligence or any other fully integrated solution, it can be connected to the client’s system and developed into a seamless communication system. This would allow clients to enjoy a plethora of services through whatsapp.