Unions 'optimistic and hopeful' new health-care scheduling would use patient acuity model Union leaders say they're cautiously optimistic that a contract to create scheduling software and find savings will mean changes to a health-care system where staff are overworked, burnt out and exhausted. Social Sharing CBC News · Posted: Mar 03, 2021 5:41 PM NT | Last Updated: March 3 Jerry Earle, president of the Newfoundland and Labrador Association of Public and Private Employees, says he hopes a deal with Change Healthcare Canada will address issues of staffing shortages and excessive overtime.(CBC)