Uniphore and Tech Mahindra partner to drive innovation in customer experience ANI | Updated: Dec 10, 2020 10:43 IST Chennai (Tamil Nadu) [India]/Palo Alto (California) [United States], December 10 (ANI/BusinessWire India): Uniphore, an early leader in Conversational Service Automation (CSA), today announced that it has entered into a multi-year, multi-million dollar strategic agreement with Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services and solutions to expand its global reach and drive IT innovation in the contact center as the industry adapts to an increasingly digitalized and remote work friendly environment. As part of the agreement, Tech Mahindra and Uniphore will offer joint customers access to both Uniphore's cutting-edge CSA platform and Tech Mahindra's data and analytics expertise across multiple industries and verticals - bringing the next generation of Customer Experience to enterprise businesses and consumers around the world.