City Hall (Staff Photo) City officials have some answers in terms of what’s accessible during the stay-at-home order. Manager Norm Gale says many services will continue but changes will be made to reduce the need for people to leave their homes to access services. âWe continue to review the Provincial Orders in full, and are making adjustments on the specific impacts to municipal services, amenities and facilities where required,â adds Gale. In-person services will only be offered where they are legislatively required or in extenuating circumstances. Appointments will still be offered virtually or over the phone whenever possible. Appointment bookings for service at other City facilities such as City Hall and Victoriaville Civic Centre remain available, with specific instructions in the Cityâs A-Z Directory.