Agencies shut down nearly 500 credentialing offices during the COVID-19 pandemic, making it harder for federal employees and contractors to update their Personal Identity Verification (PIV) cards. To fill in those gaps in service, the Postal Service and General Services Administration stood up USAccess credentialing sites at seven D.C.-area post offices, as part of an ongoing pilot. At least 5,000 federal employees have obtained new or updated credentials from post offices during the initial stages of the pilot, which will run through May, and is part of the Postal Service’s broader vision of being a storefront for government services.