KSL TV 10PM: Utah health care workers reflect on 2020, look ahead to 2021 KSL TV SALT LAKE CITY – It has been a year unlike any other for most professionals, but especially for those working in health care. For all the bad this past year will be remembered for, if nothing else, 2020 has shown us what real heroes look like. Not movie stars, athletes or even social media influencers. Instead, people who look like Mackenzie Visentin. "One thing I've learned this year is how adaptable and resilient nurses are," she said. Visentin is a nurse manager at Alta View Hospital and is proud of how her team, and all health care workers, have handled a year they don't really teach about in medical school.