Vonage boosts conversational commerce with GenAI : vimarsana

Ericsson-owned cloud comms tech provider integrates generative AI capabilities with Conversational Commerce service to let contact centre agents generate creative content, automate tasks and improve user experience.

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Savinay Berry , Krishna Baidya , Avaya , Vonage , Conversational Commerce , Collaboration Suite , Salesforce Marketing , Vonage Conversational Commerce ,