Wells Fargo Launches Unit to Improve Sales Practices : vimar

Wells Fargo Launches Unit to Improve Sales Practices


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Bram Berkowitz mainly writes in the financials bureau covering the banking sector. Prior to The Motley Fool, he wrote about and covered community and regional banks in New England for The Warren Group.
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Wells Fargo (NYSE:WFC) is launching a new advisory group inside the bank to improve sales practices and enhance customers' experiences, the company announced in a press release.
The Office of Consumer Practices (OCP) will report to chief operating officer Scott Powell and will be led by Michael Lipsitz, the company's chief regulatory and policy affairs officer. 
Duties of the new division include analyzing and making recommendations on the bank's products and services, engaging in the product development process, reviewing complaints and other data, and advising on all aspects of how Wells Fargo interacts with consumers.

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